Closed Bug 586853 Opened 15 years ago Closed 13 years ago

Firefox crashes unexpectedly [@ sqlite3Step ]

Categories

(Core :: SQLite and Embedded Database Bindings, defect)

Product:
Core
Component:
SQLite and Embedded Database Bindings
Version:
1.9.2 Branch
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: markganderson, Unassigned)

Details

(Keywords: crash)

Crash Data

User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 Firefox crashes unexpectedly, often upon opening a new page. What page it is does not seem to be consistent. Previously available Mozilla support help suggested deleting the file urlclassifier3.sqlite, but this did not seem to help in any way. Reproducible: Couldn't Reproduce Steps to Reproduce: Seems to happen without rhyme or reason. ID 293163c3-a133-4b73-8ac5-5f4162100811 Crash Reason is listed as "EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE" Possibly a duplicate of bug 523405, but being a total newbie and ignorant of most computer lingo, I'm not sure how to actually resolve the problem on my computer.
Signature sqlite3Step UUID 293163c3-a133-4b73-8ac5-5f4162100811 Time 2010-08-11 19:04:16.961131 Uptime 4499 Last Crash 46085 seconds (12.8 hours) before submission Install Age 1641999 seconds (2.7 weeks) since version was first installed. Product Firefox Version 3.6.8 Build ID 20100722150226 Branch 1.9.2 OS Mac OS X OS Version 10.4.11 8S2167 CPU x86 CPU Info GenuineIntel family 6 model 14 stepping 8 Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE Crash Address 0x0 User Comments Processor Notes EMCheckCompatibility False Related Bugs Bug 581992 NEW Thunderbird 3.1.1 crashed, now will not relaunch [@ sqlite3Step ] Bug 524709 RESOLVED DUPLICATE topcrash [@sqlite3Step ] Bug 523405 RESOLVED FIXED crash [@sqlite3VdbeExec ] [@sqlite3Step ] [@sqlite3DbMallocRaw ] Crashing Thread Frame Module Signature [Expand] Source 0 libsqlite3.dylib sqlite3Step db/sqlite3/src/sqlite3.c:54321 1 libsqlite3.dylib sqlite3Step db/sqlite3/src/sqlite3.c:50548 2 libsqlite3.dylib sqlite3VdbeMemFinalize db/sqlite3/src/sqlite3.c:46299 3 libsqlite3.dylib invalidateOverflowCache db/sqlite3/src/sqlite3.c:37991 4 libsqlite3.dylib sqlite3VdbeMemRelease db/sqlite3/src/sqlite3.c:46341 5 libsqlite3.dylib sqlite3Step db/sqlite3/src/sqlite3.c:50625 6 libsqlite3.dylib sqlite3BtreeMovetoUnpacked db/sqlite3/src/sqlite3.c:41897 7 libsqlite3.dylib sqlite3VdbeSerialGet db/sqlite3/src/sqlite3.c:49748
Keywords: crash
Summary: Firefox crashes unexpectedly, crash report states signature is "sqlite3Step" → Firefox crashes unexpectedly [@ sqlite3Step ]
Component: General → Storage
Product: Firefox → Toolkit
QA Contact: general → storage
Version: unspecified → 1.9.2 Branch
That stack is odd in that it just ends. Do you have other crashes that have longer stacks by chance?
OK, so it looks like something is really trashing your stack. Do you have any add-ons installed? Also would be interested in what plugins you have installed.
No extensions, using the default theme, and here are the plugins: - Default Plugin 2.0 (Gecko default plugin) - DivX Web Player 2.0 (version 2.0.2.39) - Flip4Mac Window Media Plugin 2.2 (version 2.2.0.49) - iPhotoPhotocast 6.0 - Java Embedding Plugin 0.9.7.2 (MRJ Plugin version 1.0-JEP-0.9.7.2) - QuickTime Plug-in 7.6.4 - Shockwave Flash 10.1.53.64 (version 10.1 r53) - Silverlight Plug-in 3.0.50106.0 (this one is disabled) Haven't tried a re-install or run any anti-virus program. Firefox seems to be the only program affected. Let me know if you need more info, and thanks again for the help.
Your quick time version is out of date (I think). Could you try updating that? At least one of your crash stacks fingers quick time. You clearly have some form of stack corruption going on here, so I'm trying to figure out what. Is there a particular site that this seems to happen on, or does it not matter?
I'll definitely update QT and see if that does anything. As for sites, it happens on all sorts of sites (NYT, Gmail, Yahoo, etc.), usually when I switch pages or open a bookmarked page. Last night it even happened when I wasn't doing anything and had the browser open to this page! Thanks again for your help...
(In reply to comment #7) > I'll definitely update QT and see if that does anything. > As for sites, it happens on all sorts of sites (NYT, Gmail, Yahoo, etc.), > usually when I switch pages or open a bookmarked page. Last night it even > happened when I wasn't doing anything and had the browser open to this page! > Thanks again for your help... let us know if the quick time update helps. If not...I'll have to do more thinking on this.
I tried to update QT, but the version I have (7.6.4) is the highest version supported by my OS (OS X 10.4.11)--it wouldn't let me install any newer version. I re-loaded QT 7.6.4 anyway to see if it was just corrupted somehow... I also updated Flash to see if that does any good. I'll let you know if this helps any.
Can you go to about:support and click the copy to clipboard button and paste it here please?
Application Basics Name Firefox Version 3.6.8 Profile Directory Show in Finder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.leftPaneFolderId -1 browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage my.yahoo.com browser.startup.homepage_override.mstone rv:1.9.2.8 browser.tabs.warnOnClose false dom.disable_window_flip false dom.event.contextmenu.enabled false extensions.lastAppVersion 3.6.8 network.cookie.prefsMigrated true places.last_vacuum 1279981687 print.macosx.pagesetup PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUgQ29tcHV0ZXIvL0RURCBQTElT… print.macosx.pagesetup-2 PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUgQ29tcHV0ZXIvL0RURCBQTElT… print.print_bgcolor false print.print_bgimages false print.print_command print.print_downloadfonts false print.print_evenpages true print.print_in_color true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_pagedelay 500 print.print_paper_data 0 print.print_paper_height 11.00 print.print_paper_size 0 print.print_paper_size_type 1 print.print_paper_size_unit 0 print.print_paper_width 8.50 print.print_printer print.print_reversed false print.print_scaling 1.00 print.print_shrink_to_fit true print.print_to_file false print.print_unwriteable_margin_bottom 56 print.print_unwriteable_margin_left 25 print.print_unwriteable_margin_right 25 print.print_unwriteable_margin_top 25 privacy.clearOnShutdown.cookies false privacy.clearOnShutdown.sessions false privacy.cpd.cookies false privacy.cpd.formdata false privacy.item.formdata false privacy.popups.showBrowserMessage false privacy.sanitize.migrateFx3Prefs true privacy.sanitize.promptOnSanitize false privacy.sanitize.sanitizeOnShutdown true security.warn_viewing_mixed false
Well, I'm at a complete loss here, so we are going to try a few other thing. Can you move your urlclassifier#.sqlite files out of the profile directory and let them rebuild and see if that fixes things?
I have tried deleting the file "urlclassifier3.sqlite" many times without any change in the crashing behavior, if that's what you mean by moving it out of the profile directory. Would it be a good idea to simply try installing the Firefox version 4 beta and see if it persists? Of course, I realize that as a beta version, it may have other bugs, and that might confuse matters.
(In reply to comment #14) > I have tried deleting the file "urlclassifier3.sqlite" many times without any > change in the crashing behavior, if that's what you mean by moving it out of > the profile directory. Curses. That would have the same end-result. > Would it be a good idea to simply try installing the Firefox version 4 beta and > see if it persists? Of course, I realize that as a beta version, it may have > other bugs, and that might confuse matters. You could certainly try it. Still unclear as to why you keep getting stack corruption, but upgrading may help. FWIW, I use nightlies for my daily browsing and it's pretty much OK too. Occasionally you'll have a bad build, but betas are going to be more stable.
Any new ideas for this? It's still happening, and due to my apparently obsolete OS X 10.4.11, I can't even upgrade to FF 4.0b or even become a turncoat and use Chrome.
(In reply to comment #16) > Any new ideas for this? It's still happening, and due to my apparently obsolete > OS X 10.4.11, I can't even upgrade to FF 4.0b or even become a turncoat and use > Chrome. Not offhand. cc'ing some folks who might have some insight.
regarding Bug 581992 mentioned in comment 1 - one Thunderbird reporter resolved issue by deleting Thunderbird's message index file global-messages-db.sqlite. Like the other Thunderbird db corruptions, it is not assumed that the problem won't come back (Hopefully this will be fixed in sqlite 3.7.4.) Assuming the problem is related to urlclassifier3.sqlite is there no way to track what is going into and out of the db?
Crash Signature: [@ sqlite3Step ]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2012-07-15][WFM?]
Product: Toolkit → Core
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