588489 - libxml causing errors in bugzilla API again

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: General, defect)

Description

[Michael Morgan [:morgamic]]

We're getting this error on the bugzilla forms:
*  Application failed during request deserialization: no element found at line 1, column 0, byte -1 at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/XML/Parser.pm line 187 

Last time this happened it was caused by the newer version of the XML lib being pushed.  Dave knows more.

Comment 1

[Dave Miller [:justdave]]

we fixed this before by down-revving SOAP::Lite, but I thought I had heard this got fixed so we didn't need to anymore?  mkanat: ideas?  anything I can get you info about to diagnose if you thought it was fixed already?

Comment 2

[Max Kanat-Alexander]

It's this bug:

  http://rt.cpan.org/Public/Bug/Display.html?id=58538

Comment 3

[Michael Morgan [:morgamic]]

Can we downgrade again so the form can work?  Not sure what else we can do.

Comment 4

[Dave Miller [:justdave]]

all three webservers currently have version 0.710.08 on them.

Version 0.711 is available in RPMforge but not installed.

I just downgraded them to 0.710.07.

Comment 5

[Mike Alexis [:malexis]]

I just tested and I'm getting the same error when trying to access the form. are we barking up the wrong tree?

Comment 6

[Max Kanat-Alexander]

Did the servers get restarted after the downgrade?

Comment 7

[Dave Miller [:justdave]]

(In reply to comment #6)
> Did the servers get restarted after the downgrade?

They did.  Do I need to downrev another version perhaps?

Comment 8

[Gervase Markham [:gerv]]

I assume after five months that people aren't still seeing this; if I'm incorrect, please reopen this bug :-)

Gerv