Closed Bug 588529 Opened 14 years ago Closed 10 years ago

cijoint.fr - SFR webmail requires presence of "Firefox" in user-agent string

Categories

(Tech Evangelism Graveyard :: French, defect)

Product:
Tech Evangelism Graveyard
Component:
French
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: bertranddepommery, Unassigned)

References

Details

Attachments

(1 file)

whois record for cijoint.fr
1.38 KB, text/plain
Details 
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; fr-FR; rv:1.9.1.11) Gecko/20100701 SeaMonkey/2.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr-FR; rv:1.9.1.11) Gecko/20100701 SeaMonkey/2.0.6

Hello
When I want send a mail with the Webmail of SFR only, then message is send but the object is lost (undefined). I do the same thing with Firefix that is correct fully.
(I dont no if that is with other webmail, but it is a difference between
Seamonkey and Firefox)
ps : Seamonkey is ok with Orange webmail and Free Webmail
See after :

SFR is my "FAI" (frensh abrevation for my ADSL connexion)

I contact just jet with SFR : but I have no technical answer. Could you analyse the sfr "formulaire". I get in this link :
http://www.cijoint.fr/cjlink.php?file=cj201008/cijw5R4GD7.zip
the HTML page of Seamonkey-navigator ant the screen copy of then and the screen copy after sending this message.
I don't no if it's suffisant for you.
I am to your "disposition" for any test.
My english is't very much fluently. I am Frensh
IMPORTANT remark
in the mailboxSFR-figure of Firefox there is two "onglets"
Boîte de réception and "le sujet FF" as the objet (see the new link)
http://www.cijoint.fr/cjlink.php?file=cj201008/cijyKsMHZh.zip
in the mailboxSFR-figure of Seamonkey the second "onglet" is "chargement..." and no "à récupérer" as the objet.
Why the second onglet is'nt the same whith firefox and Seamonkey




> I contact just jet with SFR : but I have no technical answer. Could you
> analyse the sfr "formulaire". I get in this link :
> http://www.cijoint.fr/cjlink.php?file=cj201008/cijw5R4GD7.zip
> the HTML page of Seamonkey-navigator ant the screen copy of then and the
> screen copy after sending this message.
> I don't no if it's suffisant for you.
> I am to your "disposition" for any test.
> My english is't very much fluently. I am Frensh
> Sincerly yours
> Bertrand
> you can answer my at the adresse for denewton
>
> nb2:
> in the mailboxSFR-figure of Firefox there is two "onglets"
> Boîte de réception and "le sujet FF" as the objet (see the new link)
> http://www.cijoint.fr/cjlink.php?file=cj201008/cijyKsMHZh.zip
> in the mailboxSFR-figure of Seamonkey the second "onglet" is
> "chargement..." and no "à récupérer" as the objet.
> Why the second onglet is'nt the same whith firefox and Seamonkey


Reproducible: Always




You can answer my for testing on SFR Webmail : I open it a specific address
As you describe it, this is a bug of the webmail system, not of SeaMonkey.
Why Firefox is OK ?
I guess the website filters for Firefox and wrongly gives it other code to execute than SeaMonkey. I can only guess, as without an account I can't test anyhow, but we've had such problems with websites wrongly filtering often enough.
(In reply to comment #3)
> I guess the website filters for Firefox and wrongly gives it other code to
> execute than SeaMonkey. I can only guess, as without an account I can't test
> anyhow, but we've had such problems with websites wrongly filtering often
> enough.

Do you want my SFR account to make any test?
(I can kill this account after all the test : de.newton2@sfr.fr , psw: sfr2newton)
Y don't undestand : when I read a message with object, the object get as title of the "onglet". When I try answer (for exemple), that onglet is "nouveau message" whith Firefox and it is "chargement..." with Seamonkey. I am trying to change any parameter in Seamonkey (with comparason to Firefox parameters) but no chang.
I have now a new technical contact with SFR, but they don't have Seamonkey plateform to test.
Bertrand
For complement:
R. Kaiser or any one : with seamonkey 1.1.8 there is the same error... The image is not quite the same : there don't have "onglet".
Do you try with my SFR account ?
Bertrand
Excuse my bad english for "any one" read "anybody"
Bertrand
(In reply to comment #6)
> Excuse my bad english for "any one" read "anybody"
> Bertrand

and for "onglet" read (I think) tab. Par exemple si plusieurs pages Web sont ouvertes dans le même navigateur, il y a un onglet pour chacune (for instance if several web pages are open in a single browser, there is a tab for each of them).
Similarly: Nouveau message → New message, Chargement… → Loading… etc.

Many web sites erroneously detect SeaMonkey as a different web rendering engine than Firefox, and construct their HTML and/or Javascript code differently. Sometimes the "User Agent Switcher" extension may help temporarily but the real solution consists in convincing the webmaster to clean his act (see http://geckoisgecko.org/ )

De nombreux sites web détectent erronément SeaMonkey comme représentant un logiciel d'affichage distinct de celui de Firefox, et construisent leur HTML et/ou leur Javascript différemment. Dans certains cas l'extension "User Agent Switcher" peut aider, mais la solution véritable consiste à convaincre le webmaster de corriger son code source (voir http://geckoisgecko.org/ )
(In reply to comment #7)
> (In reply to comment #6)
> > Excuse my bad english for "any one" read "anybody"
> > Bertrand
> 
> and for "onglet" read (I think) tab. Par exemple si plusieurs pages Web sont
> ouvertes dans le même navigateur, il y a un onglet pour chacune (for instance
> if several web pages are open in a single browser, there is a tab for each of
> them).
> Similarly: Nouveau message → New message, Chargement… → Loading… etc.
> 
> Many web sites erroneously detect SeaMonkey as a different web rendering engine
> than Firefox, and construct their HTML and/or Javascript code differently.
> Sometimes the "User Agent Switcher" extension may help temporarily but the real
> solution consists in convincing the webmaster to clean his act (see
> http://geckoisgecko.org/ )
> 
> De nombreux sites web détectent erronément SeaMonkey comme représentant un
> logiciel d'affichage distinct de celui de Firefox, et construisent leur HTML
> et/ou leur Javascript différemment. Dans certains cas l'extension "User Agent
> Switcher" peut aider, mais la solution véritable consiste à convaincre le
> webmaster de corriger son code source (voir http://geckoisgecko.org/ )

Thanks,
I tranmit the french text to SFR, if they be able to read this type of remark
I get to try search and install "User agent switcher"
Hello,
The navigator K-Meleon has the same default : it is with gecko.
The navigator Opera does'nt have this default : it run correctly.
How we can mistaken SFR so that SFR think be with FireFox from Seamonkey navigator ?
With user agent switcher, I try with the explanations of Ed Mullen given in news of seamonkey support. But that does'nt run.
Have-you an other methode ?
1) Enter "about:config" in the address bar and click the button to enter this advanced settings screen.
2) Right-click in the list, go to New > String.
3) Enter "general.useragent.extra.notfirefox" and click OK.
4) Enter "NOT Firefox/3.5" and click OK.
5) Now go to your failing web service again and see it work - if that's the case, they are doing bad spoofing.

(CCing BenB because he doesn't believe in the rise of such cases)
Hello,
Thanks Robert Kaiser that run OK.
I send the remark of Tony to SFR, but no answer at this time.
Sinserly
Bertrand
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Well, it's not fixed, but it's actually a Tech Evang bug, i.e. one where someone needs to work with the website to make them do the right thing.
Assignee: nobody → french
Status: RESOLVED → REOPENED
Component: General → French
Ever confirmed: true
Product: SeaMonkey → Tech Evangelism
QA Contact: general → french
Resolution: FIXED → ---
Blocks: geckoisgecko
OS: Windows XP → All
Hardware: x86 → All
Summary: Bug in the navigator with SFR Webmail → cijoint.fr - SFR webmail requires presence of "Firefox" in user-agent string
(In reply to comment #12)
> Well, it's not fixed, but it's actually a Tech Evang bug, i.e. one where
> someone needs to work with the website to make them do the right thing.

Well I don't kill the given address in SFR for your test.
Thanks one more.
Bertrand
→ traceroute cijoint.fr
traceroute: unknown host cijoint.fr

The domain doesn't exist anymore. Closing as INVALID.
Status: REOPENED → RESOLVED
Closed: 14 years ago → 10 years ago
Resolution: --- → INVALID
According to Whois, it is still registered. OTOH, traceroute cannot resolve the _exact_ names cijoint.fr and www.cijoint.fr. Some other prefix maybe?
Flags: needinfo?(bertranddepommery)
Attachment #8398911 - Attachment description: wjois record for cijoint.fr → whois record for cijoint.fr
→ ping cijoint.fr
ping: cannot resolve cijoint.fr: Unknown host

:) This domain is not tied to any IP.

dig cijoint.fr +noall +answer
; <<>> DiG 9.8.3-P4 <<>> cijoint.fr +noall +answer
;; global options: +cmd


dig mozilla.org +noall +answer
; <<>> DiG 9.8.3-P4 <<>> mozilla.org +noall +answer
;; global options: +cmd
mozilla.org.		60	IN	A	63.245.215.20
Flags: needinfo?(bertranddepommery)
Product: Tech Evangelism → Tech Evangelism Graveyard
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