58925 - Open pdf attachment in mail, no window displays

Status: VERIFIED WORKSFORME

(MailNews Core :: Networking: IMAP, defect, P3)

Description

[selmer (gone)]

11/1 limbo2

I have an email with a pdf document attached.  When I use the paperclip button
to open it and click on the open it radio button, acrobat reader is launched.
However, it never shows up in the task bar, never displays in any NS6 window,
and never opens its own window.  I had Scottip try this on his NT, he got a
reader window but no contents.  (He has a different version of the reader than
me, may be related to the difference.

Comment 1

[selmer (gone)]

I'm certain this used to work, marking regression and rtm.

Comment 2

[Scott MacGregor]

This is a dup of a bug andrei owns. the plugin code is jumpining on the pdf
content before the helper app code has a chance to be executed. I believe the
bug was futured for this release. Maybe av, remembers more. 

Comment 3

[selmer (gone)]

Damn!  I just didn't wait long enough.  I left my desk for a few minutes and the
acrobat window was up with the content when I returned.  On the other hand, I
tried to switch back to my inbox and the mail window hung :-(

Comment 4

[av (gone)]

The content should be displayed in the message body window like *.swf 
attachments do. Acrobat relies to StreamAsFile mechanism so it ignores the 
incoming stream and waits for the local file to be ready. Looks like 
nsImapProtocol.cpp does not have all the necessary stub implementations. The on 
we need for Acrobat is:

NS_IMETHODIMP
nsImapMockChannel::GetLocalFile(nsIFile* *file)
{
    NS_NOTREACHED("GetLocalFile");
    return NS_ERROR_NOT_IMPLEMENTED;
}

Changing product to mail-news.

Comment 5

[av (gone)]

Reassigning to default owner.

Comment 6

[selmer (gone)]

rtm- based on mscott's comment

Comment 7

[pmock]

Changing qa assign

Comment 8

[hirata masakazu]

*** Bug 65588 has been marked as a duplicate of this bug. ***

Comment 9

[fenella]

Assign it to myself

Comment 10

[Scott MacGregor]

this is working for me but I don't have a plugin for acrobat to get in the way.
I think when selmer ran into this he was using the plugin. Steve, is that true?
If not, this may be a WFM now.

Comment 11

[selmer (gone)]

Using 1/26 MTEST build, I still have the original behavior.  I don't have any
trunk builds installed yet, I'll have to give that a spin.

Comment 12

[fenella]

To Esther ..

Comment 13

[selmer (gone)]

OK, on 3/8 04 build (was 09 build on sweetlou?) I still have the problem.  Use
paper clip to open PDF attachment, acrobat launches, nothing in taskbar, no
window shows up, mail UI frozen (browser works) for a long time.  Eventually,
mail UI comes back and it's as though I never clicked anything.  I don't see an
acrobat process in the task manager.

Comment 14

[[e-mail] (gone - use [e-mail] instead)]

*** Bug 71675 has been marked as a duplicate of this bug. ***

Comment 15

[shrirang khanzode]

*** Bug 85640 has been marked as a duplicate of this bug. ***

Comment 16

[Henrik Gemal]

This is what happens for me with build 20011018:
1. recieving a mail with a pdf attachment
2 [details] [diff] [review]. docuble click on the pdf attachment
3 [details] [diff] [review]. acrobat reader (5.0) is launched (splash screen showed)
4. mozilla downloads the attachment in the message pane
5. pdf document (acrobat reader) is shown in the message pane.

so basiclly worksforme...

Comment 17

[Trix Supremo]

verified wfm

Comment 18

[selmer (gone)]

On win98, I get the right behavior.  On NT, the reader doesn't show up in my
message pane, instead it launches as a separate app window.  Is that what's
expected?  Is there some config thing I need to do so it shows up in the message
pane?