Print output formatting is only using about 1/4 of page capability (pg. width wrong??)




8 years ago
7 years ago


(Reporter: Dan, Unassigned)


3.0 Branch
Windows XP
Bug Flags:
in-testsuite +
in-litmus +

Firefox Tracking Flags

(Not tracked)


(Whiteboard: [CLOSEME 2011-05-30])



8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100722 Firefox/3.6.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100722 Firefox/3.6.8

When a Print Preview is requested it shows that the page capability is being reduced to about 1/4 of a Portrait page size handling capability of the printed page.  This is also what will be printed when an actual print is attempted.  In my example one page became 4 pages of output, PLUS the FIRST page and each subsequent page would not print without manually causing a form-feed by pressing the "Go" button on the printer.

Reproducible: Always

Steps to Reproduce:
1. Open Yahoo "Y! Mail" (not Yahoo Mail Basic mode)
2. Open an email of 40-50 lines of text
3. Request a Print Preview (do these same steps using I.E.6 or greater)
Actual Results:  
The print out will match the Print Preview (which is dramatically under utilizing the page size of the paper) and does not automatically print out the paper as it should 

Expected Results:  
The output should appear very similar to the output I.E.6 outputs and the print should also eject properly.  In at least one of Firefox's previous releases it worked properly.


8 years ago
Severity: normal → major
Flags: in-testsuite+
Flags: in-litmus+
Version: unspecified → 3.0 Branch
Reporter, are you still seeing this issue with Firefox 4.0.1 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
Whiteboard: [CLOSEME 2011-05-30]
No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile ( Also, ensure you have the most up to date graphics drivers, operating system updates, and plugin versions (flash, java, etc). If you continue to see this issue with the newest Firefox and a new profile, then please comment on this bug.
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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