59090 - Crash in regxpcom doing clean install (win2k)

Status: VERIFIED DUPLICATE of bug 56268

(SeaMonkey :: Installer, defect, P3)

Description

[John Morrison]

I was doing a clean install of Netscape 6, on Windows 2000, by deleting:
  G:\Documents and Settings\Administrator\Application Data\Mozilla\*.*
  G:\winnt\mozregistry.dat
  G:\winnt\mozver.dat
and installing into a new directory location.

I selected 'Custom' and chose to install everything (all options
selected). 

I left while the install ran, and came back to find an error message
on screen. (Since I have VC++ installed on win2k, it was also prompting
me if I wanted to Debug. i.e., it was a different dialog than what most
users would see, but a crash dialog nonetheless). 

However, despite the crash, the browser had also come up, and my profile
from Nav4.x had been migrated. I tried to reproduce this by repeating 
those steps, but the second time through I had no crash.

The crash was in regxpcom.exe.

In the console (um, why is there a console?), there were the following 
messages: 

  create nsILocalFile failed
  Register failed (80004005): e:\Program
  create nsILocalFile failed
  Register failed (80004005): Files\2000-11-03-09-MN6\Netscape
  create nsILocalFile failed
  Register failed (80004005): 6\components\nppl3260.dll


Note: I was installing into 
  "e:\Program Files\2000-11-03-09-MN6\Netscape 6\components\nppl3260.dll"
and the messages above seem to have split the path on the ' ' character


I will attach the install log
  E:\Program Files\2000-11-03-09-MN6-crash
                                      \Netscape 6\Uninstall\install_wizard1.log


Starting with Installer, although I realize that the error is related 
to the RealPlayer installation. cc: dougt for nsLocalFile and regxpcom.

Comment 1

[John Morrison]

Attachment: Netscape 6\Uninstall\install_wizard1.log

Comment 2

[Sean Su]

adding John Gable and Todd Pringle to the CC: list.

I don't have any control over the calling of Regxpcom.exe, RealPlayer 8's 
installer does.  A workaround could be to not install RealPlayer 8.

Interesting is that I didn't see a Windows crash dialog come up, but just that 
regxpcom was not able to register the file in the dos box.  The dos box closed 
and the installer just continued.

I have VC6 on my NT4 system installed too.

Comment 3

[Sean Su]

more info:

Dan Veditz wrote:
> 
> Warren Harris wrote:
> 
> > I just saw this message in the console window while
> > installing today's build. Could it be related?:
> >
> > Successfully registered: C:\Program
> > Register failed (80520001): Files\Netscape\Netscape
> > Register failed (80520001): 6\components\nppl3260.dll
> 
> The Real Player install is manually running regxpcom to
> register their component (they did not create a .xpi install
> which would have taken care of this). Apparently they aren't
> quoting a path that includes spaces so it's interpreted as
> three separate (and invalid) arguments.

This is getting fixed, right? I trust pdt is monitoring the
third-party bit suppliers near as close as they monitor us. I
seem to recall we got burned by some bad FullCircle bits in one
of the 4.7x releases.

John.

> 
> > P.S. Are we supposed to have a console window while
> > installing?
> 
> No. Our standard marketing agreement for inclusion with a
> Netscape install is that the included piece be completely
> "silent". They fail this, but apparently we want Real badly
> enough to look the other way.
> 
> -Dan Veditz

Comment 4

[shrirang khanzode]

what ssu mentions here is bug 56268

Comment 5

[Sean Su]

*** This bug has been marked as a duplicate of 56268 ***

Comment 6

[Stephen Walker]

vrfy dup