Closed Bug 591608 Opened 15 years ago Closed 14 years ago

Will not open; tried several times; it's DEAD

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
major

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: novastarcloud, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.127 Safari/533.4 Build Identifier: the newest one Woke up this morning. Firefox would not open. Did a 'restore'; did a re-install. Nothing. It's completely dead. Having to use Chrome or IE. Reproducible: Always Steps to Reproduce: 1. Push QuickLaunch - Nothing. 2. Start Menu - Nothing. 3. It's dead; completely dead. Actual Results: I cannot reproduce the problem - it's completely DEAD; it will not boot up. Period. Expected Results: Expect it to boot up. Nothing else to add. It's dead. Using Google Chrome instead. Is something preventing it from opening? This is really bad. I'm going to have to do a complete RECOVERY.
not security sensitive. What version of Firefox are you using? Did you recently update your add ons or install new plugins? Does Firefox start in safe mode? See http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
Group: core-security
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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