Add user agent string to about:support

VERIFIED FIXED in Firefox 4.0b7



9 years ago
9 years ago


(Reporter: davemgarrett, Assigned: johnath)


(Blocks: 1 bug)

Firefox 4.0b7

Firefox Tracking Flags

(blocking2.0 beta7+)


(Whiteboard: [strings])


(3 attachments, 1 obsolete attachment)



9 years ago
Bug 579547 proposes removing the user agent string from the about dialog as it has a gibberishy feel that users don't need. It would still be available from about: which not all too many people may find. The about:support page, however, is accessible via Help -> Troubleshooting Information.

Please add a "User Agent" row under the "Application Basics" heading in about:support. The UA string itself can also be helpful for support anyway.
Blocks: 579547
No longer depends on: 579547
Johnath/Dietrich: needs an owner, should be a simple fix.
blocking2.0: --- → beta6+
Whiteboard: [strings][good first bug]

Comment 2

9 years ago
Created attachment 471273 [details] [diff] [review]
Probably this works?

(In reply to comment #1)
> Johnath/Dietrich: needs an owner, should be a simple fix.

This should work. Rebuilding now, since my tree is *ancient*. If it works, I'll ask for review.


9 years ago
Attachment #471273 - Flags: review?(sdwilsh)
Comment on attachment 471273 [details] [diff] [review]
Probably this works?

Attachment #471273 - Flags: review?(sdwilsh) → review+

Comment 4

9 years ago
I'll try to get this landed this week, but if someone beats me to it, thanksmuch.
Assignee: nobody → johnath
Keywords: checkin-needed
Whiteboard: [strings][good first bug] → [needs landing][strings]

Comment 5

9 years ago
Created attachment 471572 [details] [diff] [review]
nicer for qimport

Identical to prior patch, just easier for someone to pick up as ridealong.
Attachment #471273 - Attachment is obsolete: true
Attachment #471572 - Flags: review+
Thanks for the quick work here, Johnath!

Comment 7

9 years ago
Last Resolved: 9 years ago
Keywords: checkin-needed
Resolution: --- → FIXED
Whiteboard: [needs landing][strings] → [strings]
Target Milestone: --- → Firefox 4.0b6

Comment 8

9 years ago
Thanks, David!

Comment 9

9 years ago
Created attachment 471728 [details]

build :

this build is 20100902 (20100902152957),
but UA says 20100901.

intended/correct ?

Comment 10

9 years ago
Whatever the UA string says is correct with respect to this bug. This bug is just about moving the UA from the about dialog to about:support. They both use navigator.userAgent so nothing is changing but where it's showing.

Your issue looks off-by-one-ish, so possibly it's using the date of the source vs. the date of the build itself? If one of these IDs is wrong, please file another bug for that.

Comment 11

9 years ago
Or possibly it's because you're quoting a tinderbox build and maybe their IDs don't update how you'd expect?

Comment 12

9 years ago
I don't know why, but above Hourly build have wrong build date. (Build ID is not wrong. check with Nightly Tester Tools)

and check with another Hourly,

UA date is 20100902.

Comment 13

9 years ago
Interesting. Please file another bug for that.


9 years ago
Blocks: 594464
Mozilla/5.0 (X11; Linux i686; rv:2.0b7pre) Gecko/20100921 Firefox/4.0b7pre SeaMonkey/2.1b1pre - Build ID: 20100921124527

I'm VERIFYing that in this build of SeaMonkey, about:support includes, near the top, the above UA (until, but not including, the space-dash-space separator). The same string is also still present at the bottom of the about: page, which IMHO is a GOOD thing. (The SeaMonkey Help=>About menu opens the about: page, not a distinct dialog.)

Please check it also with (at least) Firefox, as well as by setting Thunderbird's "Mail Start Page" to about:support.

Comment 15

9 years ago
My about:support under a recent Minefield build on Linux has the UA where it should be and any other Toolkit app should have it too as it's just using the standard navigator.userAgent that is also what "about:" uses. There's a screenshot under Windows attached: attachment 471728 [details]

I was considering moving this bug to Toolkit:General after-the-fact, as that's where about:support actually lives, but even the bug where it was moved there is still in Firefox:General... see bug 518607.

In any case, I'll mark verified.
Created attachment 477398 [details]
screenshot (SeaMonkey on Linux)

yeah, what I see in SeaMonkey under Linux is maybe not as elegant but the difference is entirely a theming issue, not germane to this bug, and possibly due to my using a third-party theme.

Comment 17

9 years ago
Comment on attachment 477398 [details]
screenshot (SeaMonkey on Linux)

Yeah, that just looks like a theme issue.

For me, in Minefield under Linux, my about:support looks similar to the Windows screenshot.
Attachment #477398 - Attachment description: screenshot (Linux) → screenshot (SeaMonkey on Linux)
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