591782 - starting FF 3.6.8 websites hang with "waiting for" or" transferring data from google-analytics" in bottom left

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[angusspam]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

Firefox 3.6.8 
many websites will not load completely. site load seems to hang up with "waiting for" or" transferring data from www.google-analytics.com" in bottom left

Reproducible: Sometimes

Steps to Reproduce:
1.occurs on several websites apparently those that have google-analytics embedded in their html

Actual Results:  
many websites will not load completely. site load seems to hang up with "waiting for" or" transferring data from www.google-analytics.com" in bottom left.  

Expected Results:  
site should load completely

Comment 1

[Matthias Versen [:Matti]]

Do you get this in the Firefox safemode http://support.mozilla.com/en-US/kb/Safe+Mode ?
Do you blocked google-analytics with an host entry ?

Comment 2

[angusspam]

(In reply to comment #1)
> Do you get this in the Firefox safemode
> http://support.mozilla.com/en-US/kb/Safe+Mode ?
> Do you blocked google-analytics with an host entry ?

yes, still does it in safemode.

how do i block with host entry?

Comment 3

[Pierre Beyssac]

I'm seeing the same problem on Firefox 3.6.8 on FreeBSD 9/x86-64 (amd64)

Firefox blocks on "Transferring from ..." (most often that's www.google-analytics.com, but not always). After a few moments, checking with netstat -f inet (or -f inet6) shows that no TCP connection is active anymore.

This happens when configured bofh with or without a HTTP proxy.

Comment 4

[Matthias Versen [:Matti]]

The google script may blocking the loading of other things. This can happen if google-analytics is blocked either by an addon, host file or firewall.

Comment 5

[Pierre Beyssac]

Still present on FF 3.6.13 / FreeBSD 8.2.

Not blocking anything: no ad blocker, no forced or disabled resolution of google-analytics.com, no site-specific IP filtering.

Comment 6

[Wayne Mery (:wsmwk)]

angusspam, do you see this in version 7 or newer?

Comment 7

[Mats Palmgren (inactive)]

Pierre, can you provide a Mozilla HTTP log (using Firefox 7 preferably)
https://developer.mozilla.org/en/HTTP_Logging ?

Comment 8

[Pierre Beyssac]

(In reply to Mats Palmgren [:mats] from comment #7)
> Pierre, can you provide a Mozilla HTTP log (using Firefox 7 preferably)
> https://developer.mozilla.org/en/HTTP_Logging ?

Took me some time running with logs to be able to catch it, but here it is.

Sorry, the log is very long (over 5 MB), so I compressed it using bzip2. Sorry I can't make the test case shorter, I'm totally unable to. There are many tabs running, causing noise in the output (from a twitter tab in particular), but this may have a relation to the bug, so I left it.

On Firefox 7.0.1 running under FreeBSD 8.2 / amd64.
Many tabs open.

1) Hung on "transferring from google-analytics.com" during access to URL : http://www.digimantra.com/technology/javascript/check-username-availability-validation-ajaxphp/
Page had only the headline visible, not the article text.

2) waited several minutes, did nothing more before 18:45:19 GMT (seen in logs at line 51936)

3) a few seconds later, clicked on the Firefox URL bar, hit ENTER to restart load. Page loaded correctly.

I'm attaching the log as log-bug591782.txt.bz2

Feel free to ask me for more information if you need details about my FF configuration, plugins, etc. (I'm running ghostery as you can see in the log).

Comment 9

[Pierre Beyssac]

Attachment: Bug log on hung + restarted access

Bug log for hung + restarted access to http://www.digimantra.com/technology/javascript/check-username-availability-validation-ajaxphp/

Hung access until 18:45:19 GMT (line 51936) on "transferring from google-analytics.com".

Restarted and finished successfully a few seconds afterwards.

Comment 10

[Phoenix]

Can't reproduce on
Mozilla/5.0 (X11; FreeBSD i386; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
Reporter, do you still see the problem?

Comment 11

[Pierre Beyssac]

(In reply to Phoenix from comment #10)
> Can't reproduce on
> Mozilla/5.0 (X11; FreeBSD i386; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
> Reporter, do you still see the problem?

Yes. Mozilla/5.0 (X11; FreeBSD amd64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2.
The problem disappears when Ghostery is enabled (no accesses to Google Analytics?).

Comment 12

[Pierre Beyssac]

(In reply to Pierre Beyssac from comment #11)
> (In reply to Phoenix from comment #10)
> > Can't reproduce on
> > Mozilla/5.0 (X11; FreeBSD i386; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
> > Reporter, do you still see the problem?
> 
> Yes. Mozilla/5.0 (X11; FreeBSD amd64; rv:10.0.2) Gecko/20100101
> Firefox/10.0.2.
> The problem disappears when Ghostery is enabled (no accesses to Google
> Analytics?).

PS : sorry, I'm not the reporter but I felt like replying anyway since I avoided opening a duplicate bug report. Also, see my logs from October.

Comment 13

[Phoenix]

Still can't reproduce with provided by you page.
Is Konqueror displays same page without problem?

Comment 14

[Phoenix]

So, is problem still present with any other browser on same system?

Comment 15

[Pierre Beyssac]

(In reply to Phoenix from comment #14)
> So, is problem still present with any other browser on same system?

No. some tests with Chrome, it seems to work just fine.

My main browser is Firefox and I'd like to keep it that way :-(

Comment 16

[Phoenix]

Okay, can you try to create completely clean profile and check, if problem appears with it too. Helpful link - http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile

Comment 17

[Phoenix]

Pierre, did you try clean profile?

Comment 18

[Phoenix]

Resolved per whiteboard