Closed
Bug 593664
Opened 15 years ago
Closed 15 years ago
Provide an article talking about blocked QuickTime plugin and upgrading
Categories
(support.mozilla.org :: Knowledge Base Articles, task)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: timeless, Unassigned)
References
()
Details
Bug 430826 comment 118 shows a typical confused user. Now, it's true the poor user didn't manage to find SUMO, but if the user had found SUMO, there wouldn't have been an article mentioning that the solution to getting QuickTime to work if you get the blocked plugin message is to upgrade.
I'm not picky about where or how such an article would go :)
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Comment 1•15 years ago
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Something like http://support.mozilla.com/en-US/kb/Java+Deployment+Toolkit+Blocked
It's a separate bug, but the blocklist page should really refer people to SUMO rather than referring them to bugzilla.
Status: UNCONFIRMED → NEW
Ever confirmed: true
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Comment 2•15 years ago
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There is already an article for that:
http://support.mozilla.com/en-US/kb/Add-ons%20Blocklist
If you have ideas to update this article, use:
https://support.mozilla.com/en-US/forums/knowledge-base-articles/705061
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
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Description
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