594026 - if i have the plug in enable then fire fox crashes or shutdown

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[jackle12]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9

if the plug in is enable it says fire fox has an error and has to close. then if it still on can not use firefox at all.

Reproducible: Always

Steps to Reproduce:
1.just open fire fox with the plug in on
2.then you can not use fire fox 
3.


Expected Results:  
it will crash

i have disable the plug in and canuse fir fox but now if i turn the plug in on it will crash fire fox as soon as turn it on or go to another website

Comment 1

[jackle12]

it is only the shock wave flash plug in

Comment 2

[Matthias Versen [:Matti]]

and which flash plugin version is installed ?
Do you already tried http://support.mozilla.com/en-US/kb/Safe+Mode ?

Please provide a crash ID from about:crashes :
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Comment 3

[Wayne Mery (:wsmwk)]

(In reply to Matthias Versen (Matti) from comment #2)
> and which flash plugin version is installed ?
> Do you already tried http://support.mozilla.com/en-US/kb/Safe+Mode ?
> 
> Please provide a crash ID from about:crashes :
> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report