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A bad "search" website takes over any time I want to look up something with Firefox.




8 years ago
7 years ago


(Reporter: Marcelle Snyder, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: [CLOSEME 2011-05-30], URL)



8 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: 

This website takes over the browser:

Reproducible: Always

Steps to Reproduce:
1.Started Firefox and went to Hotmail.com and entered details for the sympatico.com email which was bought by Hotmail and is retrieved via BELL mail by Windows Live
2.Once my sympatico.com is up I begin going through my emails, reading some, deleting others.

3.Then the following search website just takes over without being asked to.  Notice how this extension after = symbol is all different from the extension in the "Details" above
Actual Results:  
I thought my previous Firefox had picked up a bug/malware  (I don't really know what to call it) and no matter what I did I could not get rid of that annoying search wesite.  So I removed that Firefox from my files via the control panels "add/remove".  I made it a point not to retain any information of any kind.  Then I closed my browser for about an hour.

Then I went to http://mozilla.com/en-US/firefox/ie.html/  to download a "new" firefox browser.  I though my problem would be solved.  This website/search engine or whatever started taking over my firefox originally when I would use Google search.  Google would no sooner be opened then this file would take over.  Lately this file takes over even when I use Hotmail  to use my sympatico email. Any type of "search" will trigger this website.   

Expected Results:  
I was hoping that by deleting the Firefox browser and installying a new version I had solved my problem.  This file changes the sequence of letters/numbers/symbols every time it comes back to haunt my Firefox.  This problem does not happen when I use the Internet Explorer.  It comes under three names: 1. the one beginning with Cl-finde.com/(plus the extension)used first followed by 2. beginning with filenxt.com?DN=cl-finde.com/?fp=(and three rows of letters, number etc, and then the 3rd version kicks in if I deleter the other two.  This version begins with SEARCHDISCOVERES.COM/SEARCHINFO?DOMAIN=CLcl-finde.com&fp=(ETC....)  My spyware never catches the first time, but now blocks number 2 and 3 version.  Right now I must use IE or that website would try to take over. 

It looks like I will have to give up using Firefox. but I don't really want to.  My spyware people could not figure it out yet, so maybe you can.

Comment 1

8 years ago
I made an error in the number 3 name.  It should read 

I reported the problem about a month ago to the SpywareDoctor team, but they have yet to come up with a solution.
Component: Search → General
QA Contact: search → general
Reporter, are you still seeing this issue with Firefox 4.0.1 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
Whiteboard: [CLOSEME 2011-05-30]
No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Also, ensure you have the most up to date graphics drivers, operating system updates, and plugin versions (flash, java, etc). If you continue to see this issue with the newest Firefox and a new profile, then please comment on this bug.
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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