594664 - [Advocacy] Make outlook.com implement autoconfig server

Status: RESOLVED DUPLICATE of bug 1185366

(Webtools :: ISPDB Database Entries, defect)

Description

[Ben Bucksch (:BenB)]

http://help.outlook.com/en-au/140/cc511378.aspx Supported email apps
http://help.outlook.com/en-au/140/cc875899.aspx Email apps instructions
http://help.outlook.com/en-au/140/cc511380.aspx TB 3.0
http://help.outlook.com/en-au/140/cc188672.aspx TB 2
http://help.outlook.com/en-au/140/cc511383.aspx Description POP3, IMAP, Send

"
To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click the drop-down arrow next to the Help question mark, and then click About. The POP3 or IMAP4 server name and other settings you may need to enter are listed on the About page under External POP setting or External IMAP setting. The SMTP server name and other settings are listed under External SMTP setting.

Important: The following settings are just examples. You must look up your own server settings.
...
    If you're using IMAP and the About page shows the following:
    External IMAP setting:
       Server name: pod51000.outlook.com
       Port: 993
       Encryption method: SSL
    your server name should be set to pod51000.outlook.com.
    To find your SMTP server setting, if the About page shows the following:
    External SMTP setting:
       Server name: pod51000.outlook.com
       Port: 587
       Encryption method: TLS
    your SMTP server name should be set to pod51000.outlook.com.
"

Urgs! :-(

Comment 1

[Ludovic Hirlimann [:Usul]]

Some domains are now hosted on Outlook.com. Mail.app figures them out properly why we don't. Couldn't we implement the same kind of hacks we did for google hosted domains ?

Comment 2

[Ludovic Hirlimann [:Usul]]

While we :(

Comment 3

[Ben Bucksch (:BenB)]

(Sev: Normal, because this is no more important than the other top missing domains. And it's very difficult, the others are lower hanging fruit.)

We have no hacks for Google hosted domains at all.

Comment 4

[Ludovic Hirlimann [:Usul]]

(In reply to Ben Bucksch (:BenB) from comment #3)
> (Sev: Normal, because this is no more important than the other top missing
> domains. And it's very difficult, the others are lower hanging fruit.)
> 
> We have no hacks for Google hosted domains at all.

So why does it work for google hosted and  not outlook  hosted ?

Comment 5

[Ben Bucksch (:BenB)]

See initial description. Microsoft does things very different from the norm, using their own standards. Google has one IMAP and SMTP server hostname for all customers, and switches in their backend systems, while Microsoft forces every customer to use a different hostname, and the only way to get that hostname is via some Microsoft protocol, and it furthermore needs authentication, which we can't easily get.

Comment 6

[Andrew Sutherland [:asuth] (he/him)]

Duping forward to bug 1185366 since this bug seems to be about the office 365 service, which bug 1185366 is tracking.  Or it's about the hotmail/live/outlook consumer cluster, in which case we already work.