User-Agent: Opera/9.80 (Windows NT 5.1; U; en) Presto/2.5.22 Version/10.51 Build Identifier: ff 3.6.8 Can I uninstall ff update to an earlier version. First of all I didn't really authorized the update --the popup box appeared at same time I was clicking for something else AND I put off the install, but on a re-boot it started installing automatically. Since then I have NOT been able to use FF because it's ALWAYS FREEZING my computer shortly after the L-O-O-O-O-O-N-G upstart time (15-30min) --then freezes. I have had to start using another browser if I want on the internet. Please help!! FF USED 2 B MY FAVORITE AND the ONLY 1 I used. Reproducible: Always Steps to Reproduce: 1. open ff 2. 3. Actual Results: ff hangs/freezes. Other programs work fine --as well as other browsers, having to use another browser now, at this very moment Expected Results: same as ff has always worked for me in the past --like a browser should. allow me to use internet. Actually, I expect ff 2 b FASTER than other browsers (what got me hooked) --now it's useless, just freezes. from beginning to re-start to another browser no themes used (just default theme). From time to time addons disappear from ff and have to RE-install them
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
Reporter -> Are you still experiencing this issue? Have you tried safe mode or a new profile?
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question