595015 - FF reports a link as broken, but IE8 can usually access it

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Joe Domine]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 (.NET CLR 3.5.30729)

I am almost ready to uninstall FF.  I have already switched back to using IE8 most of the time.  I keep running into site unavailable, or cannot be found, or link is broken, etc, but if I past the URL into IE8, I can access the site.  Sometimes I simply "try again" in FF, or I close the tab and reload the URL into a new tab.  Occasionally that works, but most of the time, after I get a message that I can't get there from here, it does not work and I go to IE8.  How can I get this "fixed"??  I don't run into this situation every time; it is more common when I have a large number of tabs open, say 10+.  It is more prevalent when I resume a closed session, especially if it is an old session.  I like the session manager approach to access previous sessions, but I will probably learn how to use IE8's Favorites approach and like it as well.  What can you do for me to fix FF??

Reproducible: Sometimes




Let me know if you need more info to understand the bug I'm describing.

Would changing / increasing the timeout time help??  I don't sense that FF does not have enough time, but I am willing to try things...

Comment 1

[Matthias Versen [:Matti]]

Do you get "server not found" or another error message like timeout ?
IS there a third party Firewall installed on your system ?
Which router do you use ?

Please try this if you get "server not found" messages :
open about:config, confirm the warning, right click at an empty place and select new/Boolean , use "network.dns.disablePrefetch" as name and set it to "true" (remove the ""). That would not help in the session restore case because it's a router problem with a broken internal DNS server.

Comment 2

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you tried the steps in comment 1?

Comment 3

[Joe Domine]

I must confess, I'm using a competitor's browser and I don't have that problem.  I have used FF once in 4-5 months for a very short session, so I don't know if I would experience the same problem.  I simply switched away from FF.  Perhaps when some really new and improved version of FF comes out, I might try it again.  These problems started, or at least became frequent enough when I installed 3.6.  I did consider going back to a much earlier version, but when I did not run into this problem with the other browser, I never worked on it again.  To have total disclosure, some of the problem might have stemmed from the router I was using at the time which was giving me a number of dropped connections.  I have since replaced the router, but I have not gone back to see if the problem is still there.
Thanks for your follow-up.  I appreciate it.  JoeD  20110205

Comment 4

[Matthias Versen [:Matti]]

marking incomplete without more information. Thanks for response anyway