Closed Bug 595283 Opened 14 years ago Closed 12 years ago

3.6.9 browser crash when I lock/unlock terminal

Categories

(Firefox :: General, defect)

3.6 Branch
x86_64
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: lindus, Unassigned)

Details

(Keywords: crash, Whiteboard: [testday-20120413])

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9

Since I updated to FF 3.6.9 the browser crashes as soon as I unlock my terminal after locking it.  This happens consistently


Reproducible: Always

Steps to Reproduce:
1. Lock terminal
2. Login/Unlock terminal
3.
Actual Results:  
Browser crashed

Expected Results:  
Browser will continue to work as usual

Win7 Ultimate
FF 3.6.9
Keywords: crash
Version: unspecified → 3.6 Branch
Glad to see I'm not the only one having the problem. I'm only using the 32 bit version but it has been crashing alot in the past few days.
Here's the crash IDs I get when I do "about:crashes" in the URL bar:
Report ID        	Date Submitted
bp-601ad26f-5095-4e85-8c1f-175422100913	9/13/2010	4:21 PM
10c5f13c-a5e7-485d-9ca7-a7cf7ebca364	9/13/2010	12:46 PM
1ca7b0e0-7d17-4786-8b6e-e4b316e1a46e	9/13/2010	11:39 AM
50dafc3c-da46-473e-9795-c608bf3fa920	9/13/2010	10:27 AM
a7a02e23-3f30-42b2-8928-190d40d5e03f	9/10/2010	6:43 PM
3f033606-f8e6-4505-944b-6d68cebe36c1	9/10/2010	12:18 PM
006f5458-cdad-46c5-87b6-d3cd5c920eba	9/10/2010	10:22 AM
701df55e-fdd8-4f20-897f-187df60f4df0	9/9/2010	6:30 PM

With hopes this helps,
/Johan
The reports without "bp-" in front need to be send to the crash server. Just click on the link for each report in about:crashes and post the new IDs. Doing that for 3 reports should be enough. The first ID with bp- seems to be broken and I hope that one of the other ones work.
Reporter, were you able to resubmit the crash reports?
(In reply to comment #5)
> Reporter, were you able to resubmit the crash reports?
I tried a number of times but as the situation made my usage untenable I downgraded to 3.6.8 and then upgraded to 3.6.10

If I can resubmit them I will.

With hopes this helps
/Johan
Ok, succeeded in submitting them:
Report ID        	Date Submitted
bp-8c2cf3c0-a33c-48ae-9a3b-d6ba82101025	10/25/2010	12:42 PM
bp-a65bb454-a571-4c54-acc8-27c4c2101025	10/25/2010	12:41 PM
bp-8555aab4-6e5e-48e2-9cb1-a1a5d2101025	10/25/2010	12:41 PM
bp-6b5b718f-914d-42f7-9771-0eca82101025	10/25/2010	12:40 PM
bp-2c3b4c1b-c953-4df5-82a2-3e4b62101025	10/25/2010	12:39 PM
bp-a31967f4-5299-47ad-b8b3-bcc602101025	10/25/2010	12:32 PM

With hopes this sheds some clarity,
/Johan
um, *none* of your reports came back. that's really odd.
I can't help you, you need to ask someone on the Socorro team.
cant reproduce on Firefox 11, 12b4,13 and 14

for support please ask question in https://support.mozilla.org/questions/newc
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
Whiteboard: [testday-20120413]
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