Closed
Bug 595592
Opened 14 years ago
Closed 14 years ago
clicking links in messages does not launch any browser - no obvious errors
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: kwgagel, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9 Build Identifier: Can't launch any browser from a link in a email message. Reproducible: Always Steps to Reproduce: 1.Launch TB 2.Click a message with a link in it 3.Nothing happens Actual Results: Nothing happens. Must use copy and paste for any link. Expected Results: Well the default browser should launch and open the page that the link points to. Error in console is only thing that shows. Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIExternalProtocolService.loadUrl]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://communicator/content/contentAreaClick.js :: openLinkExternally :: line 188" data: no] Solutions I've tried that yielded nothing: http://forum.freespire.org/showthread.php?t=5676 http://ubuntuforums.org/showthread.php?t=177888 http://en.kioskea.net/faq/1910-thunderbird-opening-http-links-in-firefox Several others I can't recall or find at the moment. I've removed theme's and add-on to try to fix it. All I have managed to do is make it so that no link including built in ones won't launch a browser. I've made IE my default and then switch back to FF but no luck.
Sorry, I forgot to add this: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.9) Gecko/20100825 Lightning/1.0b2 Thunderbird/3.1.3
Comment 2•14 years ago
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So this is on windows right ? does it work better in -safe-mode (http://support.mozillamessaging.com/en-US/kb/Safe+Mode) ?
Yes on windows 7 64 bit. No safe-mode doesn't change the behavior. Same error: Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIExternalProtocolService.loadUrl]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://communicator/content/contentAreaClick.js :: openLinkExternally :: line 188" data: no] I should also point out that I've un-installed and installed as well as just re-installed overtop of itself. I've tried removing the contents of the profile folder so that I had re-enter all my mail server information. Still no luck on getting a change.
Comment 4•14 years ago
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mark any idea what might be broken here ?
I located the problem. It was Comodo Firewall that was silently blocking Thunderbird from doing it's thing. Specifically it was the "Defense+Security" level that was enabled. Once I disable it then Thunderbird could once again launch the browser.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INVALID
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Description
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