596272 - crash of Thunderbird when adding an attachment [@ CRawViewerExtension!DllUnregisterServer+0x55a]

Status: RESOLVED WORKSFORME

(Toolkit :: Blocklist Policy Requests, defect)

Description

[Marcel Reijnen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; nl; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; nl; rv:1.9.2.9) Gecko/20100825 Lightning/1.0b2 Thunderbird/3.1.3

When I add an attachment (jpg) in Thunderbird from a long path Thunderbird crashes. When I move the files I want to add higher up the path there is no problem.
It only occurs in winXP. In win7 Home premium 64bit it works fine. 

Reproducible: Always

Steps to Reproduce:
1.make new mail
2.click on paperclip  
3.search atachment 
on entering the fifth level from 'my documents' thunderbird crashes.
Actual Results:  
Thunderbird is gone from the desktop and has to be restarted.No fault annoucement

Expected Results:  
open an atachment en add it to a mail

I use the default theme. No bug announcement.

Comment 1

[Ludovic Hirlimann [:Usul]]

Can you provide us with a CrashID (as in http://support.mozillamessaging.com/en-US/kb/Mozilla+Crash+Reporter) ?

Comment 2

[Marcel Reijnen]

I get no crashID since Thunderbird just stops from the desktop, without any message whatsoever. 
I just tried to repeat the bug and I can't. I also just installed update's for winXP. So maybe it was a windows bug and not a Mozilla bug.

Comment 3

[Ludovic Hirlimann [:Usul]]

(In reply to comment #2)
> I get no crashID since Thunderbird just stops from the desktop, without any
> message whatsoever. 

Thanks.

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to comment #2)
> I get no crashID since Thunderbird just stops from the desktop, without any
> message whatsoever. 
> I just tried to repeat the bug and I can't. I also just installed update's for
> winXP. So maybe it was a windows bug and not a Mozilla bug.

that seems doubtful.

Marcel, how long was the path?

Comment 5

[Marcel Reijnen]

The path was 8 steps from the root, 5 steps from 'my documents'

Comment 6

[Wayne Mery (:wsmwk)]

(In reply to comment #5)
> The path was 8 steps from the root, 5 steps from 'my documents'

thanks. however, that's not helpful - we need to know ... how many characters?  :)

Comment 7

[Ludovic Hirlimann [:Usul]]

if you can reproduce at will, we would love to have a stack trace as described at https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg (replace firefox, by thunderbird on those instructions.

Comment 8

[Marcel Reijnen]

Attachment: Windbg file

I followed the instructions and hope this file is usefull for you

Comment 9

[Marcel Reijnen]

Thunderbird crashes after trying to add a document with a path length of 97 -109 characters. Slashes included.

Comment 10

[Marcel Reijnen]

I checked the new version off Thunderbird and it seems to work now. I can add the file I could not load last week!
Thanks!!

Comment 11

[David :Bienvenu]

we're crashing in CRawViewerExtension.dll - if you're crashing navigating the file system explorer, i.e., before you pick open, then this would seem to be a bug in Windows or that dll.

Comment 12

[Marcel Reijnen]

I was crashing while navigating and before picking 'open'

Comment 13

[Wayne Mery (:wsmwk)]

(In reply to comment #12)
> I was crashing while navigating and before picking 'open'

/me more doubts :) because ...
  CRawViewerExtension = ms raw image thumbnailer and view
and we have a multitude of attachment bugs on multiple OS, some of which involve script timeout ... these sometimes give no script timeout message and instead manifest as crashes. An example bug is 
 bug 594805  Attach file picker and Unresponsive Script don't mix

If this is clearly the fault of CRawViewerExtension the the bug is invalid. If not, I suspect this is not gone, and is a duplicate of one of the aforementioned types of bugs.

Comment 14

[timeless]

We can blocklist this.