Closed Bug 597040 Opened 14 years ago Closed 11 years ago

version str in help > about isn't selectable.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
4.0 Branch
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: kamathln, Unassigned)

Details

User-Agent: Mozilla/5.0 (X11; Linux i686; rv:2.0b7pre) Gecko/20100916 Firefox/4.0b7pre Build Identifier: Mozilla/5.0 (X11; Linux i686; rv:2.0b7pre) Gecko/20100916 Firefox/4.0b7pre The old behaviour was good where the version string was quickly accessible and select+copiable from the help>about menu dialog. Reproducible: Always
OS: Linux → All
Hardware: x86 → All
In addition it would be useful to link to the Troubleshooting Information page (about:support) which contains more detailed build information (which is selectable).
Version: unspecified → 4.0 Branch
This bug was reported using a pre-release version of Firefox 4. Now that Firefox 4.0.1 final has been released, can you please update and retest your bug? A fresh profile would be a good starting place to test, http://support.mozilla.com/kb/Managing+profiles. If you continue to see the issue, can you please update this bug with your results? Filter: firefox4prebugsunco
Using 7.0a1 and a new profile the test is still not selectable and there is still no link to about:support.
I was using a recent nightly(max 4 days old) . It wasn't selectable. Nor a link to about:support. So tried with 4.0.1 as you suggested. Same results. Tyler: did you mean to reply to this bug?
You know if you go into about: in the url you can get the version string? Yes, this bug was reported using a Firefox 4 prelease build, so yes, I did mean to reply to it.
yes, we know. The expected but how many general users can guess that? My bug report is from general user point of view. They need to find a way to get the version string when reporting bugs.
(In reply to comment #5) > You know if you go into about: in the url you can get the version string? No. I'd known about about:support, but I'd never visited about: . As Laxminarayan G Kamath A pointed out, from a general user point of view "about:" is not discoverable but Help/About is standard. Not only is Help/About standard, but selectable text is common. I just started four programs I commonly use (Open Office Calc, TaskCoach, the Kate editor, and the Ubuntu help system), went into Help/About, and in all four cases the version number (and the rest of the text) was selectable for easy copying into a bug report.
I would go to the extent of saying that any text readable except for in menus and buttons or such widgets, must be copyable. The recently htmlized dialogs like about:addons too could to be changed to copyable. That would allow version strings urls, long names, etc easily usable. It would otherwise start to feel more like a candy behind a glass pane. You can see it, but you cant taste it.
When I can't select/copy the SSL certificate's fingerprint, and had to type it down, my mind went crazy. A computer application should not force me to do something the old typewriter way when it could have just let me select it, its time to rethink that part of the UX.
Severity: trivial → major
WFM on the 12/23/13 Nightly (Ubuntu 13.04 32bit).
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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