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Firefox freezes while printing page to pdf

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
major
RESOLVED INCOMPLETE
8 years ago
6 years ago

People

(Reporter: Bernie, Unassigned)

Tracking

3.6 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 AskTbARS/3.8.0.12304 Firefox/3.6.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 AskTbARS/3.8.0.12304 Firefox/3.6.10

This problem did not exist in previous versions of Firefox.
Immediately upon installing version 3.6.10, Firefox began freezing while trying to print to a pdf file with Adobe Acrobat 9.  I can print the same page in Internet Explorer without any problem.

Reproducible: Always

Steps to Reproduce:
1.click File
2.click Print
3.Choose Adobe pdf as the printer
Actual Results:  
Firefox freezes - I have to cancel Firefox with Windows Task Manager

Expected Results:  
complete the print job

I need to reinstall the previous version of Firefox until you fix this problem.  How can I do that.
Does this happen with Firefox 3.6.10, Adobe 9.3.4 and a fresh profile? http://support.mozilla.com/en-US/kb/managing+profiles
Severity: critical → major
Version: unspecified → 3.6 Branch

Comment 2

6 years ago
no response and lacks testcase
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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