User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/534.3 (KHTML, like Gecko) Chrome/6.0.472.55 Safari/534.3 Build Identifier: 3.1.4 This is most often a problem with password reset emails. When you receive an email with a password in it, you can't use copy and paste with the password because copying picks up formatting/control characters that are genuine content text. In the following exert, displayed here as source text rather than message display format, the password supplied should be (and appears to be) "tmPass", but selecting via click-drag or double-click and using Cut/Copy puts 2 extra characters into the clipboard, so the password is rejected. Hi There,=0A=0ATo verify your Saasu password reset request, go to= :=0Ahttps://secure.saasu.com/a/net/passwordresetverification.aspx= ?signinid=3Dxxxxxxxxxxxx@gmail.com&vcode=3D30d86a13c36f4af2bc6f2a= 589203d80d&rebid=3D1=0Awithin 48 and follow the prompts.=0A=0AOnc= e you have completed this step, you can sign-in using the details= below:=0A=0AEmail/Sign In ID: email@example.com=0APassword:= tmPass=0A=0AFor your security, we recommend that you change your= case sensitive password after you sign in for the first time by = selecting the "My Membership > Update Sign-In Details" screen fro= m the main menu.=0A=0AThanks for using Saasu. Reproducible: Always Steps to Reproduce: 1. Receive an appropriately formatted password reset email. 2. Double click new password and copy onto clipboard. 3. Paste onto text editor and confirm Actual Results: Inappropriate characters where copied. Expected Results: Only the characters visible should be copied.
We would need the headers too , this looks like some improperly quoted printable.
Reporter, do you still see this problem when using a current version of thunderbird? And if you do not, please close bug report by changing resolution to worksforme
RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.