597813 - Shortkeys don't work when message pane has focus and a thread summary is shown.

Status: RESOLVED DUPLICATE of bug 581932

(Thunderbird :: Mail Window Front End, defect)

Description

[Erwin Waterlander]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; nl; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729)
Build Identifier: 3.1.4

Usually I put focus in the message pane so I can scroll the messages up and down with the keyboard. I use shortkeys N, F, and B to move to other messages.
Since Thunderbird 3.1 a summary is shown when I move to a new thread. From that moment Thunderbird doesn't respond on any key I type.
I have to make the list pane active, or use the mouse, to go to the next message. This is very annoying.

best regards,
Erwin Waterlander

Reproducible: Always

Steps to Reproduce:
1. make message pane have focus
2. move to a new thread, using keys, a summary is shown
3. try keys N, F, B, <righ arrow>.
Actual Results:  
Nothing happens. That is the problem.

Expected Results:  
Same results as when the list pane has focus.
N: move to next new message.
F: one message forward.
B: one message backward.
<right>: unfold thread.

.

Comment 1

[Ludovic Hirlimann [:Usul]]

Works for me with Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:2.0b7pre) Gecko/20100915 Thunderbird/3.3a1pre.

Can you try in safemode (http://support.mozillamessaging.com/en-US/kb/Safe+Mode) ?

Comment 2

[Erwin Waterlander]

I'm running a Dutch Thunderbird 3.1.4 on a Dutch Windows Vista.

Where can I get 3.3a1pre?
Can you reproduce it with Thunderbird 3.1.4?
I will try safe mode.

regards,

Erwin

Comment 3

[David :Bienvenu]

this happens to me too, and is a dup of a bunch of other bugs about keyboard shortcuts not working. The issue has to do with focus going away from the message/thread pane when making the transition between summary view of multiple messages) and viewing a single message. I see it most often just deleting messages when processing incoming mail and landing on a collapsed thread.

Comment 4

[Erwin Waterlander]

The problem is also there in safe mode.
Like David describes, hitting delete and landing in a summary is the easiest way to trigger the problem.

Comment 5

[David :Bienvenu]

Ludo, if you just put focus in the message pane, with a message displayed, and press delete, such that the next thing that's loaded is a collapsed thread, you'll see the issue right away.

Comment 6

[Ludovic Hirlimann [:Usul]]

(In reply to comment #5)
> Ludo, if you just put focus in the message pane, with a message displayed, and
> press delete, such that the next thing that's loaded is a collapsed thread,
> you'll see the issue right away.

Doesn't work with backspace I suppose cause I can't reproduce with that on trunk (though)