598353 - Disappearing email

Status: RESOLVED FIXED

(Thunderbird :: General, defect)

Description

[Warren Serkin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
Build Identifier: Mozilla/5.0 rv:1.9.2.9 Gecko/20100915 Thunderbird/3.1.4

I moved two posts from the junk folder to the in box but they never appeared there.

Reproducible: Always

Steps to Reproduce:
1.  Used drop down menu to move email from junk folder to inbox folder
2.
3.
Actual Results:  
email disappeared all together

Expected Results:  
Mail should have disappeared from junk folder and reappeared in inbox

Comment 1

[Ludovic Hirlimann [:Usul]]

does that happen all the time ?

is this on pop or imap ?

did rebuilding the folder helped ?

Comment 2

[Warren Serkin]

(In reply to comment #1)
> does that happen all the time ?
> 
> is this on pop or imap ?
> 
> did rebuilding the folder helped ?

I found the problem.  I had two inboxes notated.  One on my hard drive and the other inbox was on the Comcast website.  Don't know where the second one came from because I didn't put it there.  A couple of the emails that were in the junk folder by mistake I tried to transfer into the hard drive inbox but went to the web site inbox instead.  They're still there.   Thanks for the response