User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:22.214.171.124) Gecko/20100914 Firefox/3.6.10 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:126.96.36.199) Gecko/20100914 Firefox/3.6.10 I created a user account using a Japanese hiragana character す. When starting Firefox, the error "could not initialize the application's security component" pops up and firefox cannot connect to secure sites using https. Checking this article https://support.mozilla.com/fr/kb/Impossible+d%27initialiser+la+s%C3%A9curit%C3%A9+du+navigateur+ I found that cert8.db has not been created for this user account that has a dual byte character. I recreated the account using single byte Roman Alphabet characters and the problem does not occur. Reproducible: Always Steps to Reproduce: 1.Create a windows login using double byte characters, e.g. "す" 2.Log in to the account and open Firefox. The error "could not initialize the application's security component" will appear. 3.go to https://gmail.com Actual Results: Error "could not initialize the application's security component" appears when opening firefox. Cannot connect to SSL https://gmail.com. cert8.db not created in the Mozilla profile folder. Expected Results: No error, and can view secure sites, as per when the windows user account does not contain dual byte characters. cert8.db should be created.
It was by chance that I discovered this error coincides with the Dual Byte character in the user's login and profile path. This issue may affect many non-roman character set users. I created another windows account with a different dual-byte character login name "スコット", and the same error occurred.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 336829
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