598845 - Update mobile/platforms page

Status: VERIFIED FIXED

(www.mozilla.org :: General, defect)

Description

[Caitlin Looney]

We've updated this page: https://www.mozilla.com/en-US/mobile/platforms/ 
to address Android platform and supported devices for beta 1. Please update the copy this page. The .psd is too large, but here is the YouSendIt link to the file that will be active for the next day:
https://rcpt.yousendit.com/953021955/38d127c92cdc19a87109f5e250f87fa0

Comment 1

[Craig Cook (:craigcook)]

Copy updated in r74852. The design indicates some links but I'm not sure of the URLs so I'll need to add or correct these:

1) Under Android, "See more details on device requirements" (does this go to the wiki?)
2) "Firefox Mobile Support Forum" (I assume this goes to http://support.mozilla.com/kb/Mobile+Help+and+Tutorials... confirm?)
3) Privacy Policy (is this the general Mozilla policy at /en-US/privacy-policy.html, or is there a different one for mobile?)
4) Terms & Conditions

Comment 2

[Caitlin Looney]

(In reply to comment #1)
> Copy updated in r74852. The design indicates some links but I'm not sure of the
> URLs so I'll need to add or correct these:
> 
> 1) Under Android, "See more details on device requirements" (does this go to
> the wiki?)

Yes. Sorry. Direct to: https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements

> 2) "Firefox Mobile Support Forum" (I assume this goes to
> http://support.mozilla.com/kb/Mobile+Help+and+Tutorials... confirm?)

Correct.


> 3) Privacy Policy (is this the general Mozilla policy at
> /en-US/privacy-policy.html, or is there a different one for mobile?)

Please delete Privacy Policy and T & C Links. We don't currently have these on our pages. 

> 4) Terms & Conditions

Delete.

Comment 3

[Stephen Donner [:stephend] Not actively reading bugmail]

iirc, the Firefox Mobile Support Forum is dying, or something, over in bug 599094.  Looks like there will be a redirect, but is that something we want to/should change now?

Comment 4

[Stephen Donner [:stephend] Not actively reading bugmail]

(In reply to comment #3)
> iirc, the Firefox Mobile Support Forum is dying, or something, over in bug
> 599094.  Looks like there will be a redirect, but is that something we want
> to/should change now?

Ignore that comment, sorry.  My hands are in too many bugs/projects, of late.

Comment 5

[Stephen Donner [:stephend] Not actively reading bugmail]

Craig, is there anything left to do here?  I double-checked the mock with the latest requests in comment 2, and it looks like we're finished.

Comment 6

[Craig Cook (:craigcook)]

I'm done, but maybe Caitlin wants to make a final pass in case there are any last-minute changes.

Comment 7

[Caitlin Looney]

I checked in with the team. We're all good here.

Comment 8

[Caitlin Looney]

Please add "HTC Desire Z (T-Mobile G2)"  after the Nexus One (Second on the list).
Thanks!

Comment 9

[Craig Cook (:craigcook)]

(In reply to comment #8)
> Please add "HTC Desire Z (T-Mobile G2)"  after the Nexus One (Second on the
> list).

Done in r75163

Comment 10

[Caitlin Looney]

Craig,

QA has found issues with a number of the devices list on this page during the release test phase. A couple of changes:

1) Under Supported Devices, please list only the following 4 devices:
HTC/Google Nexus One
HTC Desire 
HTC Desire Z (T-Mobile G2)
Motorola Droid 2

2) Please move the third bullet ("See more details on device requirements and supported/unsupported devices.") to under this list of supported devices. Change the copy to read: "See list of devices matching our System Requirements but have not been tested." (link System Requirements to same wiki page).

Comment 11

[Caitlin Looney]

> Change the copy to read: "See list of devices matching our System Requirements
> but have not been tested." (link System Requirements to same wiki page).

Apologies, please change the bullet to the following: "See a list of untested devices that meet our System Requirements."

Comment 12

[Aakash Desai [:aakashd]]

Ah, forgot to mention, but take out "N810" as well. We're not supporting that device anymore.

Comment 13

[Craig Cook (:craigcook)]

Updated in r75196

Comment 14

[Caitlin Looney]

Thanks. Can you add a space between the bullet and the Get Help section -- it looks crowded on my machine.

Comment 15

[Craig Cook (:craigcook)]

(In reply to comment #14)
> Thanks. Can you add a space between the bullet and the Get Help section -- it
> looks crowded on my machine.

Sorry, fixed in r75200.

Comment 16

[Aakash Desai [:aakashd]]

woot, +1 to keeping users informed

Comment 17

[Caitlin Looney]

Hey Craig,
There was a big debate between QA and mobile, but I think we found a good compromise. Unfortunately, this means another change from you. Can you make this change ASAP? Thanks a ton!


Keep all content the same up until Support Devices under Android. Please add the following:

Supported Devices - Tested

    HTC Desire
    HTC EVO 4G
    HTC Google Nexus One
    Motorola Droid 2 

Supported Devices - Not Tested

    HTC Desire Z (T-Mobile G2)
    HTC Droid Incredible
    Motorola Droid X
    Motorola Milestone (Verizon Droid)
    Samsung I9000 Galaxy S (AT&T Captivate, Verizon Fascinate, T-Mobile Vibrant, Sprint Epic 4G) 

See a full list of supported and unsupported devices by visiting our System Requirements wiki (link to https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements)

Give Feedback or Get Help
Although your device may support Firefox, we have not tested Firefox on every Android device. Tell us about your experience using Firefox on your device. Ask questions or give feedback on the Firefox Mobile Support Forum.

Thanks!

Comment 18

[Craig Cook (:craigcook)]

Updated in r75360

Comment 19

[Caitlin Looney]

Great, thanks!

Comment 20

[Stephen Donner [:stephend] Not actively reading bugmail]

This is live on prod: http://www.mozilla.com/en-US/mobile/platforms/

Comment 21

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified FIXED.