When clicking a tweet in the list, the "Send tweet" dialog pops up with the first category of snippets already expanded. This is a bit confusing and makes it easy to miss that there are other categories in the list, too. It would be better if all categories were collapsed by default, forcing the user to make an active choice.
[custcare b38420f] bug 599986, customer care, collapse accordion 1 files changed, 2 insertions(+), 0 deletions(-)
Verified FIXED on https://22.214.171.124/en-US/army-of-awesome; the default is collapsed.