Can't login to admin interface for amo-tracebacks

RESOLVED FIXED

Status

mozilla.org Graveyard
Server Operations
RESOLVED FIXED
7 years ago
3 years ago

People

(Reporter: clouserw, Assigned: jlaz)

Tracking

Details

(Reporter)

Description

7 years ago
I'm trying to log in to: https://mail.mozilla.org/admin/amo-tracebacks

but it just sits at "waiting for mail.mozilla.org".  It was doing that yesterday too, but eventually worked.  Today, no luck.
(Reporter)

Comment 1

7 years ago
Ah, it finally died with an ISE:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.2.3 (Red Hat) Server at mail.mozilla.org Port 443
(Assignee)

Comment 2

7 years ago
Looks like there was a lock file which prevented the ability to login to the admin interface, should work now.
Assignee: server-ops → jlazaro
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
(Reporter)

Comment 3

7 years ago
no change
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
(Assignee)

Comment 4

7 years ago
Talked in IRC, killed the processes listed in the lock file, but they keep popping up, will debug further tomorrow.
(Assignee)

Comment 5

7 years ago
Looks like it's cleared up (did another manual process kill/lock file nuke), reopen if it happens again.
Status: REOPENED → RESOLVED
Last Resolved: 7 years ago7 years ago
Resolution: --- → FIXED
Product: mozilla.org → mozilla.org Graveyard
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