Uninstaller doesn't remove Netscape 6 C.C.K. entry in Add/Remove Programs

VERIFIED FIXED in M20

Status

CCK
CCK-Installation
P2
normal
VERIFIED FIXED
18 years ago
17 years ago

People

(Reporter: bmartin, Assigned: Sean Su)

Tracking

other
x86
Windows NT

Details

Attachments

(4 attachments)

(Reporter)

Description

18 years ago
latest N6 CCK build dated: 2000-11-13-15

O/S: All Win32

Steps:
1. Download and install latest CCK build
2. Run the Add/Remove Programs application in Control Panel
3. Select the N6 CCK item in the list
4. Uninstall occurs
5. View the contents of the Add/Remove Programs list.

Results:

The Netscape 6 Client Customization Kit entry still exists after the uninstall 
is complete.
(Reporter)

Comment 1

18 years ago
Marking M20 for tracking N6 CCK RTM
Target Milestone: --- → M20

Comment 2

18 years ago
Brent, is there a work-around for this bug? I'll add it to the release notes.
(Reporter)

Comment 3

18 years ago
The work around is to:

1. Go to Start|Run and enter regedit in the text field then select[OK]
2. Locate 
HKEY_LOCAL_MACHINE|SOFTWARE|Microsoft|Windows|CurrentVersion|Uninstall|Netscape 
6 Client Customization Kit 6.0
3. Delete the Netscape 6 Client Customization Kit 6.0 entry

Actually, I'm not too comfortable instructing users to edit the Windows 
Registry.

Comment 4

18 years ago
I dont know why this is happening
Re-assigning to Sean Su.
Brent can you work on this with sean like we had discussed earlier.
Assignee: varada → ssu
(Assignee)

Updated

18 years ago
Status: NEW → ASSIGNED
Priority: P3 → P2
(Assignee)

Comment 5

18 years ago
Created attachment 21589 [details] [diff] [review]
mozilla setup/uninstall patch #1
(Assignee)

Comment 6

18 years ago
Created attachment 21590 [details] [diff] [review]
mozilla config.it/uninstall.it patch #1
(Assignee)

Comment 7

18 years ago
Created attachment 21591 [details] [diff] [review]
ns config.it/uninstall.it patch #1
(Assignee)

Comment 8

18 years ago
Created attachment 21592 [details] [diff] [review]
shrimp config.it/uninstall.it patch #1
(Assignee)

Comment 9

18 years ago
these patches also fix bugs # 64105, 60149, and 64007.
(Assignee)

Comment 10

18 years ago
additional patch revisions have been attached to bug 64105 only for minimizing
duplication of attachments in bugzilla.
See bug 64105 for final patches, r=dveditz@netscape.com
(Assignee)

Comment 12

18 years ago
this should be fixed.  Let me know if it's still not.

FYI: there were changes to both the config.ini and uninstall.ini.  You will need
to also update them.
Status: ASSIGNED → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → FIXED
(Reporter)

Comment 13

17 years ago
updating QA Contact to blee@netscape.com
QA Contact: bmartin → blee

Comment 14

17 years ago
Verified in b1 bld.
Status: RESOLVED → VERIFIED
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