601057 - Link for helping with user support for "other Mozilla projects" on Get Involved page is poorly chosen

Status: VERIFIED FIXED

(www.mozilla.org :: General, defect)

Description

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

On the Get Involved page, the first item in the "Area of Interest" column is "Helping Users".  At the bottom of this item, there are links to "how to help with support" links for Firefox (SUMO) and Thunderbird (GS), and "other Mozilla projects".

This latter link points to http://www.mozilla.org/support/other, which is the page that was designed as a catch-all for "all other applications/projects not mentioned on http://www.mozilla.org/support/".  This, for the purposes of Get Involved, that page is a dead end and requires any potential contributor interested in helping others to read the page and figure out he needs to go up one level to be vaguely in the right place.

It would be better if Get Involved linked directly to mozilla.org/support/ (perhaps even to an anchor on SeaMonkey, so that the two products already explicitly mentioned on Get Involved were not shown again to people arriving from there).

(That's still slightly sub-optimal in that /support/ links to help sites, not info on how to help with support in most cases, but at least for Camino and Bugzilla, the linked pages do mention places where "users help users", which ultimately gets the interested contributor to the right general location, and overall those pages are more on-target than the dead-end page for miscellaneous software projects.)

Comment 1

[David Boswell]

OK, fixed.  Change should show up soon.

Comment 2

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Thanks, David.