60213 - Java plugin installation page hangs the browser

Status: VERIFIED WORKSFORME

(SeaMonkey :: Installer, defect, P3)

Description

[Akkana Peck]

Split off from bug 57960:

Installing the Java plugin doesn't work on Linux, and the installation page
hangs the browser.

Today, the day after the 6.0 release (so the bits on
netcenter have supposedly been updated), I went to a Java page using a mozilla
trunk build, clicked on OK to download the plugin, got a new window showing
http://home.netscape.com/plugins/jvm.html, but the status line said:
an unknown error has occurred
and the button to download the plugin didn't work.  At this point, the browser
was locked up, none of the controls worked (including the windowmanager close
button) and I had to kill the process externally.

Comment 1

[drapeau]

Copying Joe Chou; he tried this on Linux yesterday and it didn't work.  This
morning it did, though.

Comment 2

[Samir Gehani]

CC'ing Rafael Ebron: owner of this content at Netscape.com, I believe.

Comment 3

[Joe Chou]

I tried the download with a mozilla branch build, and it worked fine: downloaded
the right plugin and linked it to the right place. After the download, I
restarted mozilla and were able to load pages with applet (i.e., java.sun.com). 
I am going to look for a trunk build, and try it again. See if I'll get the same
problem.

Comment 4

[Joe Chou]

On a second thought, there are bug fixes on the trunk but not no the branch, and
Java plugin was built on the branch. So running mozilla built from trunk vs.
Java plugin built from branch may have incompatibility problems. Try it with a
build from branch and see what happens.

Comment 5

[Sean Su]

Samir and I have narrowed down the problem some more.  It looks like the
jvm.html page can be updated with a workaround.

The problem looks like InstallTrigger.install(xpi,statusCallback) function might
not be working.  We'll need our QA to do more testing to see what exactly is
wrong with it.

However, InstallTrigger.startSoftwareUpdate(xpi["Java 2 Plug-in for Linux"])
seems to be working.  The drawback with using startSoftwareUpdate() is that is
does not support the Callback functionality.  But I think we can live without it
for now.

Reassigning to Rafael so he can update the jvm.html page.  I'll open another bug
to have InstallTrigger.install() fixed in the xpinstall engine.

Comment 6

[Sean Su]

adding Jimmy to the CC: list.

Comment 7

[Rafael Ebron (:rebron)]

I haven't touched this bug yet.  Is it verified that the jvm.html page does not
install the Linux Plug-in for Netscape 6?  I haven't heard complaints about
Linux, just Windows, and that's because there are more Windows users and normal
issues with downloading a big 'ol file.  I'm reluctant to change this because
the call back feature has been very useful in getting folks the status of their
installation.  Over 400 folks have e-mailed ftp-plugins because they've had
problems downloading the jre for windows.  And we've been able to help all of
these folks.

Comment 8

[Joe Chou]

I tried the downloading of Java plugin for a newly built mozilla. The jvm page
downloaded the Java plugin to the right place, and linked to the right place.
But I had to restart the browser to be able to load applets. Otherwise, without
restarting, the browser would hang when tried to load a page with applets (i.e.,
java.sun.com).

Comment 9

[edburns]

Rebron, looks like you can mark this worksforme.

Comment 10

[Daniel Veditz [:dveditz]]

This appears to be WORKSFORME. people still have occasional problems getting
Java, but not *this* problem.

Comment 11

[Grace Bush]

verify wfm   branch and trunk