Error While Syncing with Firefox Sync Account

RESOLVED WONTFIX

Status

()

RESOLVED WONTFIX
8 years ago
23 days ago

People

(Reporter: pickman, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (X11; U; FreeBSD i386; pl-PL; rv:1.9.2.10) Gecko/20100919 Firefox/3.6.10
Build Identifier: Mozilla/5.0 (X11; U; FreeBSD i386; pl-PL; rv:1.9.2.10) Gecko/20100919 Firefox/3.6.10

Similar to Bug 599767.
After creating a Firefox Sync Account, I'm not able even to send my bookmarks to the server and merge them back. I always receive "Error While Syncing" message. Debug logs are in Additional Information section




Reproducible: Always

Steps to Reproduce:
1. Install Firefox Sync plugin (ver. 1.5)
2. Configure your account
3. Try to sync
Actual Results:  
I receive information "Error While Syncing".

Expected Results:  
Account synchronized successfully :)

Operating system - PC-BSD 8.1

I put below contents of verbose log:
2010-10-06 19:14:06     Service.Main         INFO       Loading Weave 1.5
2010-10-06 19:14:06     Engine.Bookmarks     DEBUG      Engine initialized
2010-10-06 19:14:06     Engine.Forms         DEBUG      Engine initialized
2010-10-06 19:14:06     Engine.History       DEBUG      Engine initialized
2010-10-06 19:14:06     Engine.Passwords     DEBUG      Engine initialized
2010-10-06 19:14:06     Engine.Prefs         DEBUG      Engine initialized
2010-10-06 19:14:06     Engine.Tabs          DEBUG      Engine initialized
2010-10-06 19:14:06     Engine.Tabs          DEBUG      Resetting tabs last sync time
2010-10-06 19:14:06     Service.Main         INFO       Mozilla/5.0 (X11; U; FreeBSD i386; pl-PL; rv:1.9.2.10) Gecko/20100919 Firefox/3.6.10
2010-10-06 19:14:06     Service.Util         WARN       Component @labs.mozilla.com/Weave/Crypto;1 doesn't exist on this platform.
2010-10-06 19:14:06     Service.Util         WARN       Component @labs.mozilla.com/Weave/Crypto;2 doesn't exist on this platform.
2010-10-06 19:14:06     Service.Main         DEBUG      Crypto check failed: TypeError: Svc.Crypto is undefined
2010-10-06 19:14:06     Service.Main         INFO       Could not load the Weave crypto component. Disabling Weave, since it will not work correctly.
2010-10-06 19:14:06     Service.Main         INFO       Weave Sync disabled
2010-10-06 19:14:06     Service.Main         DEBUG      Caching URLs under storage user base: https://phx-sync210.services.mozilla.com/1.0/some_secret_user/
2010-10-06 19:14:17     Service.Main         INFO       Logging in user some_secret_user
2010-10-06 19:14:18     Net.Resource         DEBUG      GET success 200 https://phx-sync210.services.mozilla.com/1.0/some_secret_user/info/collections
2010-10-06 19:14:18     Net.Resource         DEBUG      GET fail 404 https://phx-sync210.services.mozilla.com/1.0/some_secret_user/storage/keys/pubkey
2010-10-06 19:14:36     Service.Main         DEBUG      Idle timer created for sync, will sync after 1 seconds of inactivity.
2010-10-06 19:14:37     Service.Main         DEBUG      Exception: Can't sync: Weave is disabled No traceback available
2010-10-06 19:14:42     Service.Main         DEBUG      Exception: Can't sync: Weave is disabled No traceback available
2010-10-06 19:14:44     Service.Main         CONFIG     Starting backoff, next sync at:Wed Oct 06 2010 20:04:19 GMT+0000 (UTC)
2010-10-06 19:14:44     Service.Main         DEBUG      Exception: Can't sync: Weave is disabled No traceback available
2010-10-06 19:19:32     Service.Main         INFO       Logging out
2010-10-06 19:19:35     Service.Main         INFO       Logging in user some_secret_user
2010-10-06 19:19:36     Net.Resource         DEBUG      GET success 200 https://phx-sync210.services.mozilla.com/1.0/some_secret_user/info/collections
2010-10-06 19:19:36     Net.Resource         DEBUG      GET fail 404 https://phx-sync210.services.mozilla.com/1.0/some_secret_user/storage/keys/pubkey
2010-10-06 19:19:41     Service.Main         CONFIG     Starting backoff, next sync at:Wed Oct 06 2010 20:22:00 GMT+0000 (UTC)
2010-10-06 19:19:41     Service.Main         DEBUG      Exception: Can't sync: Weave is disabled No traceback available
2010-10-06 20:22:00     Service.Main         DEBUG      Idle timer created for sync, will sync after 5 seconds of inactivity.
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
For Firefox 3.5 and 3.6, Sync relies on a binary component for crypto (which we don't provide for exotic platforms such as PC-BSD). On Firefox 4 this is no longer the case, so I suggest upgrading to Firefox 4 (where Sync is built in even).
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → WONTFIX
(Assignee)

Updated

23 days ago
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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