Closed Bug 602321 Opened 15 years ago Closed 15 years ago

Error While Syncing with Firefox Sync Account

Categories

(Firefox :: Sync, defect)

Product:
Firefox
Component:
Sync
Platform:
x86
FreeBSD
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WONTFIX

People

(Reporter: pickman, Unassigned)

Details

User-Agent: Mozilla/5.0 (X11; U; FreeBSD i386; pl-PL; rv:1.9.2.10) Gecko/20100919 Firefox/3.6.10 Build Identifier: Mozilla/5.0 (X11; U; FreeBSD i386; pl-PL; rv:1.9.2.10) Gecko/20100919 Firefox/3.6.10 Similar to Bug 599767. After creating a Firefox Sync Account, I'm not able even to send my bookmarks to the server and merge them back. I always receive "Error While Syncing" message. Debug logs are in Additional Information section Reproducible: Always Steps to Reproduce: 1. Install Firefox Sync plugin (ver. 1.5) 2. Configure your account 3. Try to sync Actual Results: I receive information "Error While Syncing". Expected Results: Account synchronized successfully :) Operating system - PC-BSD 8.1 I put below contents of verbose log: 2010-10-06 19:14:06 Service.Main INFO Loading Weave 1.5 2010-10-06 19:14:06 Engine.Bookmarks DEBUG Engine initialized 2010-10-06 19:14:06 Engine.Forms DEBUG Engine initialized 2010-10-06 19:14:06 Engine.History DEBUG Engine initialized 2010-10-06 19:14:06 Engine.Passwords DEBUG Engine initialized 2010-10-06 19:14:06 Engine.Prefs DEBUG Engine initialized 2010-10-06 19:14:06 Engine.Tabs DEBUG Engine initialized 2010-10-06 19:14:06 Engine.Tabs DEBUG Resetting tabs last sync time 2010-10-06 19:14:06 Service.Main INFO Mozilla/5.0 (X11; U; FreeBSD i386; pl-PL; rv:1.9.2.10) Gecko/20100919 Firefox/3.6.10 2010-10-06 19:14:06 Service.Util WARN Component @labs.mozilla.com/Weave/Crypto;1 doesn't exist on this platform. 2010-10-06 19:14:06 Service.Util WARN Component @labs.mozilla.com/Weave/Crypto;2 doesn't exist on this platform. 2010-10-06 19:14:06 Service.Main DEBUG Crypto check failed: TypeError: Svc.Crypto is undefined 2010-10-06 19:14:06 Service.Main INFO Could not load the Weave crypto component. Disabling Weave, since it will not work correctly. 2010-10-06 19:14:06 Service.Main INFO Weave Sync disabled 2010-10-06 19:14:06 Service.Main DEBUG Caching URLs under storage user base: https://phx-sync210.services.mozilla.com/1.0/some_secret_user/ 2010-10-06 19:14:17 Service.Main INFO Logging in user some_secret_user 2010-10-06 19:14:18 Net.Resource DEBUG GET success 200 https://phx-sync210.services.mozilla.com/1.0/some_secret_user/info/collections 2010-10-06 19:14:18 Net.Resource DEBUG GET fail 404 https://phx-sync210.services.mozilla.com/1.0/some_secret_user/storage/keys/pubkey 2010-10-06 19:14:36 Service.Main DEBUG Idle timer created for sync, will sync after 1 seconds of inactivity. 2010-10-06 19:14:37 Service.Main DEBUG Exception: Can't sync: Weave is disabled No traceback available 2010-10-06 19:14:42 Service.Main DEBUG Exception: Can't sync: Weave is disabled No traceback available 2010-10-06 19:14:44 Service.Main CONFIG Starting backoff, next sync at:Wed Oct 06 2010 20:04:19 GMT+0000 (UTC) 2010-10-06 19:14:44 Service.Main DEBUG Exception: Can't sync: Weave is disabled No traceback available 2010-10-06 19:19:32 Service.Main INFO Logging out 2010-10-06 19:19:35 Service.Main INFO Logging in user some_secret_user 2010-10-06 19:19:36 Net.Resource DEBUG GET success 200 https://phx-sync210.services.mozilla.com/1.0/some_secret_user/info/collections 2010-10-06 19:19:36 Net.Resource DEBUG GET fail 404 https://phx-sync210.services.mozilla.com/1.0/some_secret_user/storage/keys/pubkey 2010-10-06 19:19:41 Service.Main CONFIG Starting backoff, next sync at:Wed Oct 06 2010 20:22:00 GMT+0000 (UTC) 2010-10-06 19:19:41 Service.Main DEBUG Exception: Can't sync: Weave is disabled No traceback available 2010-10-06 20:22:00 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity.
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
For Firefox 3.5 and 3.6, Sync relies on a binary component for crypto (which we don't provide for exotic platforms such as PC-BSD). On Firefox 4 this is no longer the case, so I suggest upgrading to Firefox 4 (where Sync is built in even).
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WONTFIX
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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