Closed Bug 602414 Opened 14 years ago Closed 14 years ago

Firefox Sync error

Categories

(Firefox :: Sync, defect)

Product:
Firefox
Component:
Sync
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 597404

People

(Reporter: x3000s, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; fr; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; fr; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 (.NET CLR 3.5.30729)

Since update 1.5 of Firefox Sync, error during syncing (unknown error) ; all servers are up !

Reproducible: Always
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
Please go to about:sync-log and attach the output to this bug.
2010-10-09 07:47:08	Engine.History       WARN	Sync failed
2010-10-09 07:47:08	Engine.History       DEBUG	Total (ms): sync 351, syncStartup 245
2010-10-09 07:47:08	Service.Main         DEBUG	Null id for anno! (invalid uri) No traceback available
2010-10-09 07:47:08	Engine.Passwords     INFO	0 outgoing items pre-reconciliation
2010-10-09 07:47:08	Engine.Passwords     INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:08	Engine.Passwords     DEBUG	Total (ms): sync 2, processIncoming 1, uploadOutgoing 0, syncStartup 1, syncFinish 0
2010-10-09 07:47:08	Engine.Prefs         INFO	0 outgoing items pre-reconciliation
2010-10-09 07:47:08	Engine.Prefs         INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:08	Engine.Prefs         DEBUG	Total (ms): sync 2, processIncoming 1, uploadOutgoing 0, syncStartup 0, syncFinish 0
2010-10-09 07:47:08	Engine.Tabs          INFO	1 outgoing items pre-reconciliation
2010-10-09 07:47:08	Engine.Tabs          INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:08	Engine.Tabs          INFO	Uploading all of 1 records
2010-10-09 07:47:08	Collection           DEBUG	POST Length: 18723
2010-10-09 07:47:09	Collection           DEBUG	POST success 200 https://phx-sync156.services.mozilla.com/1.0/isobaaeron/storage/tabs
2010-10-09 07:47:09	Engine.Tabs          DEBUG	Total (ms): sync 752, processIncoming 1, uploadOutgoing 750, syncStartup 1, syncFinish 0, createRecord 474
2010-10-09 07:47:09	Service.Main         CONFIG	Starting backoff, next sync at:Sat Oct 09 2010 11:47:58 GMT-0700 (Pacific Daylight Time)
2010-10-09 07:47:09	Service.Main         DEBUG	Exception: Some engines did not sync correctly No traceback available
2010-10-09 07:47:22	Net.Resource         DEBUG	GET success 200 https://phx-sync156.services.mozilla.com/1.0/isobaaeron/info/collections
2010-10-09 07:47:22	Service.Main         DEBUG	Weave Version: 1.5 Local Storage: 3 Remote Storage: 3
2010-10-09 07:47:22	Engine.Clients       INFO	0 outgoing items pre-reconciliation
2010-10-09 07:47:22	Engine.Clients       INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:22	Engine.Clients       DEBUG	Total (ms): sync 2, processIncoming 1, uploadOutgoing 0, syncStartup 1, syncFinish 0
2010-10-09 07:47:22	Service.Engines      DEBUG	Could not get engine: clients
2010-10-09 07:47:22	Engine.Bookmarks     INFO	0 outgoing items pre-reconciliation
2010-10-09 07:47:22	Engine.Bookmarks     INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:22	Engine.Bookmarks     DEBUG	Total (ms): sync 11, processIncoming 1, uploadOutgoing 0, syncStartup 1, syncFinish 3
2010-10-09 07:47:22	Engine.Forms         INFO	0 outgoing items pre-reconciliation
2010-10-09 07:47:22	Engine.Forms         INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:22	Engine.Forms         DEBUG	Total (ms): sync 2, processIncoming 1, uploadOutgoing 1, syncStartup 0, syncFinish 0
2010-10-09 07:47:22	Engine.History       DEBUG	First sync, uploading all items
2010-10-09 07:47:23	Engine.History       WARN	Sync failed
2010-10-09 07:47:23	Engine.History       DEBUG	Total (ms): sync 245, syncStartup 244
2010-10-09 07:47:23	Service.Main         DEBUG	Null id for anno! (invalid uri) No traceback available
2010-10-09 07:47:23	Engine.Passwords     INFO	0 outgoing items pre-reconciliation
2010-10-09 07:47:23	Engine.Passwords     INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:23	Engine.Passwords     DEBUG	Total (ms): sync 2, processIncoming 1, uploadOutgoing 0, syncStartup 1, syncFinish 0
2010-10-09 07:47:23	Engine.Prefs         INFO	0 outgoing items pre-reconciliation
2010-10-09 07:47:23	Engine.Prefs         INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:23	Engine.Prefs         DEBUG	Total (ms): sync 2, processIncoming 0, uploadOutgoing 1, syncStartup 1, syncFinish 0
2010-10-09 07:47:23	Engine.Tabs          INFO	1 outgoing items pre-reconciliation
2010-10-09 07:47:23	Engine.Tabs          INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:47:23	Engine.Tabs          INFO	Uploading all of 1 records
2010-10-09 07:47:23	Collection           DEBUG	POST Length: 18955
2010-10-09 07:47:25	Collection           DEBUG	POST success 200 https://phx-sync156.services.mozilla.com/1.0/isobaaeron/storage/tabs
2010-10-09 07:47:25	Engine.Tabs          DEBUG	Total (ms): sync 2236, processIncoming 1, uploadOutgoing 2233, syncStartup 1, syncFinish 0, createRecord 443
2010-10-09 07:47:25	Service.Main         CONFIG	Starting backoff, next sync at:Sat Oct 09 2010 11:47:05 GMT-0700 (Pacific Daylight Time)
2010-10-09 07:47:25	Service.Main         DEBUG	Exception: Some engines did not sync correctly No traceback available
2010-10-09 07:50:50	Net.Resource         DEBUG	GET success 200 https://phx-sync156.services.mozilla.com/1.0/isobaaeron/info/collections
2010-10-09 07:50:50	Service.Main         DEBUG	Weave Version: 1.5 Local Storage: 3 Remote Storage: 3
2010-10-09 07:50:50	Engine.Clients       INFO	0 outgoing items pre-reconciliation
2010-10-09 07:50:50	Engine.Clients       INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:50:50	Engine.Clients       DEBUG	Total (ms): sync 2, processIncoming 1, uploadOutgoing 0, syncStartup 0, syncFinish 0
2010-10-09 07:50:50	Service.Engines      DEBUG	Could not get engine: clients
2010-10-09 07:50:50	Engine.Bookmarks     INFO	0 outgoing items pre-reconciliation
2010-10-09 07:50:50	Engine.Bookmarks     INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:50:50	Engine.Bookmarks     DEBUG	Total (ms): sync 207, processIncoming 1, uploadOutgoing 1, syncStartup 1, syncFinish 3
2010-10-09 07:50:50	Engine.Forms         INFO	1 outgoing items pre-reconciliation
2010-10-09 07:50:50	Engine.Forms         INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:50:50	Engine.Forms         INFO	Uploading all of 1 records
2010-10-09 07:50:50	Collection           DEBUG	POST Length: 312
2010-10-09 07:50:50	Collection           DEBUG	POST success 200 https://phx-sync156.services.mozilla.com/1.0/isobaaeron/storage/forms
2010-10-09 07:50:50	Engine.Forms         DEBUG	Total (ms): sync 108, processIncoming 0, uploadOutgoing 107, syncStartup 0, syncFinish 0, createRecord 14
2010-10-09 07:50:50	Engine.History       DEBUG	First sync, uploading all items
2010-10-09 07:50:50	Engine.History       WARN	Sync failed
2010-10-09 07:50:50	Engine.History       DEBUG	Total (ms): sync 230, syncStartup 227
2010-10-09 07:50:50	Service.Main         DEBUG	Null id for anno! (invalid uri) No traceback available
2010-10-09 07:50:50	Engine.Passwords     INFO	1 outgoing items pre-reconciliation
2010-10-09 07:50:50	Engine.Passwords     INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:50:50	Engine.Passwords     INFO	Uploading all of 1 records
2010-10-09 07:50:50	Collection           DEBUG	POST Length: 580
2010-10-09 07:50:50	Collection           DEBUG	POST success 200 https://phx-sync156.services.mozilla.com/1.0/isobaaeron/storage/passwords
2010-10-09 07:50:50	Engine.Passwords     DEBUG	Total (ms): sync 104, processIncoming 1, uploadOutgoing 102, syncStartup 1, syncFinish 0, createRecord 4
2010-10-09 07:50:50	Engine.Prefs         INFO	0 outgoing items pre-reconciliation
2010-10-09 07:50:50	Engine.Prefs         INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:50:50	Engine.Prefs         DEBUG	Total (ms): sync 2, processIncoming 1, uploadOutgoing 0, syncStartup 1, syncFinish 0
2010-10-09 07:50:50	Engine.Tabs          INFO	1 outgoing items pre-reconciliation
2010-10-09 07:50:50	Engine.Tabs          INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-09 07:50:54	Engine.Tabs          INFO	Uploading all of 1 records
2010-10-09 07:50:54	Collection           DEBUG	POST Length: 19619
2010-10-09 07:50:54	Collection           DEBUG	POST success 200 https://phx-sync156.services.mozilla.com/1.0/isobaaeron/storage/tabs
2010-10-09 07:50:54	Engine.Tabs          DEBUG	Total (ms): sync 4015, processIncoming 1, uploadOutgoing 4013, syncStartup 0, syncFinish 0, createRecord 1563
2010-10-09 07:50:54	Service.Main         CONFIG	Starting backoff, next sync at:Sat Oct 09 2010 13:39:31 GMT-0700 (Pacific Daylight Time)
2010-10-09 07:50:54	Service.Main         DEBUG	Exception: Some engines did not sync correctly No traceback available
Been getting the Error While Syncing for about a day or so now.
(In reply to comment #2)
> 2010-10-09 07:47:08    Engine.History       WARN    Sync failed
> 2010-10-09 07:47:08    Engine.History       DEBUG    Total (ms): sync 351,
> syncStartup 245
> 2010-10-09 07:47:08    Service.Main         DEBUG    Null id for anno! (invalid
> uri) No traceback available

Everything apart from history seems to be syncing fine. In history sync you're hitting bug 597404, unfortunately not fixed yet. If you can live without history sync for now, you can disable it in the Sync options. Alternatively, if you're willing to clear your recent history, you can try that.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
You need to log in before you can comment on or make changes to this bug.