Opened Yahoo mail, tried to attach files, and ALL of firefox locked up.

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
major
RESOLVED INCOMPLETE
8 years ago
8 years ago

People

(Reporter: Walt, Unassigned)

Tracking

Trunk
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729)

Opened Yahoo mail, tried to attach files, and ALL of firefox locked up.   First time, was able to restart firefox.  Nesxt time, had to restart computer, said it was locked by the system.  Next try, and it destroyed my passwords, and I could not longer log in to yahoo mail or to any yahoo service.  I had to do a password recovery and reset all of my passwords within yahoo.

Reproducible: Always

Steps to Reproduce:
1.Log into Yahoo mail.
2.Hit button to write a new email, or reply to existing email
3.try and attach files....
4.  Once this problem occurs, it seems to be progressive, and logging into Yahoo mail will lock it up without replying or writing a new email.
Actual Results:  
Not going to try it again.  This is the most disastrous problem I have had with Firefos, and I am unwilling to try to reproduce the problem.
(Reporter)

Comment 1

8 years ago
This is with Firefox 4.0, Beta 6.  My first migration to the new firefox from 3.6.10
Keywords: mail-integration

Comment 2

8 years ago
Please try with the latest nightly (http://nightly.mozilla.org/) and a clean profile (http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_make-a-new-profile).

Updated

8 years ago
Keywords: mail-integration

Comment 3

8 years ago
Bump for comment 2.
If you are unable to try with the latest nightly, please could you try beta 8 instead - thanks!

Comment 4

8 years ago
Closing incomplete, please reopen if this still occurs with a recent build / see comment 2 - thanks!
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
Version: unspecified → Trunk
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