Closed Bug 603325 Opened 15 years ago Closed 15 years ago

Error printing PDF

Categories

(Core :: Printing: Output, defect)

Product:
Core
Component:
Printing: Output
Version:
1.9.2 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: swillson, Unassigned)

References

(
URL
)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) No matter how I configure the document, some text is missing at the right margin. This doesn't happen when I print using Internet Explorer. Reproducible: Always Steps to Reproduce: 1. Just try printing the page 2. 3. Actual Results: Lose text at right margin Expected Results: Print whole page Love your program. Hope this helps.
First, please update to Firefox 3.6.10. You are using a very old version of Firefox. Then, what are you using the print the PDFs?
I have upgraded to the latest version of Firefox. The error still occurs. I am using Scansoft PDF Create 4.0.
Version: unspecified → 3.5 Branch
Version: 3.5 Branch → 3.6 Branch
Reporter -> Are you still experiencing this issue? Have you tried safe mode or a new profile? Does the page appear correct in print preview?
Component: General → Printing: Output
Product: Firefox → Core
QA Contact: general → printing
Version: 3.6 Branch → 1.9.2 Branch
I'm sorry, but I have no more experience to report on this bug. I still get occasional problems, but the issue is erratic and I have found no pattern. I know this makes finding the problem extremely difficult. If I find anything else that has the potential to contribute to a solution, I will advise you. Thank you for your continued attention. I appreciate all the effort that goes into this product.
Next time it occurs, check if the result looks correct in Print Preview and post back. A url where it occurs and a copy of the PDF attached to the bug would be helpful.
Any update? Have you experienced the problem again or should we close this bug?
Closing bug as WFM - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
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