603439 - Error While Syncing

Status: RESOLVED DUPLICATE of bug 597404

(Firefox :: Sync, defect)

Description

[Michael Lyahoveech]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; ru; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 Glue/4.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; ru; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 Glue/4.5

I am not sure what happens. I am unable to sync my bookmarks. Whenever I click on the sync icon in the bottom right corner of the browser, I get the error message "Error While Syncing". Checked Server status - it's OK
So whether I do - or using mouse and clicking on icon, or using extention menu - result is the same

Reproducible: Always

Steps to Reproduce:
Every time as i said above
Actual Results:  
I get message: Error while syncing

Expected Results:  
I hope, that software must to syncing all bookmark and e.t.c

Comment 1

[Michael Lyahoveech]

It's a log
2010-10-11 11:39:47	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/forms
2010-10-11 11:39:47	Engine.Forms         INFO	2 outgoing items pre-reconciliation
2010-10-11 11:39:47	Engine.Forms         INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-11 11:39:47	Engine.Forms         INFO	Uploading all of 2 records
2010-10-11 11:39:47	Collection           DEBUG	POST Length: 603
2010-10-11 11:39:47	Collection           DEBUG	POST success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/forms
2010-10-11 11:39:47	Engine.Forms         DEBUG	Total (ms): sync 514, processIncoming 1, uploadOutgoing 250, syncStartup 263, syncFinish 0, createRecord 5
2010-10-11 11:39:47	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/history
2010-10-11 11:39:47	Engine.History       DEBUG	First sync, uploading all items
2010-10-11 11:39:48	Engine.History       WARN	Sync failed
2010-10-11 11:39:48	Engine.History       DEBUG	Total (ms): sync 1069, syncStartup 1060
2010-10-11 11:39:48	Service.Main         DEBUG	Null id for anno! (invalid uri) No traceback available
2010-10-11 11:39:48	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/passwords
2010-10-11 11:39:48	Engine.Passwords     INFO	0 outgoing items pre-reconciliation
2010-10-11 11:39:48	Engine.Passwords     INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-11 11:39:48	Engine.Passwords     DEBUG	Total (ms): sync 247, processIncoming 1, uploadOutgoing 0, syncStartup 246, syncFinish 0
2010-10-11 11:39:49	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/prefs
2010-10-11 11:39:49	Engine.Prefs         INFO	0 outgoing items pre-reconciliation
2010-10-11 11:39:49	Engine.Prefs         INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-10-11 11:39:49	Engine.Prefs         DEBUG	Total (ms): sync 248, processIncoming 1, uploadOutgoing 0, syncStartup 247, syncFinish 0
2010-10-11 11:39:49	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/tabs
2010-10-11 11:39:49	Engine.Tabs          DEBUG	First sync, uploading all items
2010-10-11 11:39:49	Engine.Tabs          INFO	1 outgoing items pre-reconciliation
2010-10-11 11:39:49	Collection           DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/tabs?full=1
2010-10-11 11:39:49	Engine.Tabs          INFO	Records: 0 applied, 1 reconciled, 0 left to fetch
2010-10-11 11:39:49	Engine.Tabs          INFO	Uploading all of 1 records
2010-10-11 11:39:49	Collection           DEBUG	POST Length: 523
2010-10-11 11:39:49	Collection           DEBUG	POST success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/tabs
2010-10-11 11:39:49	Engine.Tabs          DEBUG	Total (ms): sync 690, processIncoming 222, uploadOutgoing 221, syncStartup 247, syncFinish 0, createRecord 8, isEqual 5, reconcile 5
2010-10-11 11:39:49	Service.Main         DEBUG	Exception: Some engines did not sync correctly No traceback available
2010-10-11 12:15:05	Service.Main         INFO	Loading Weave 1.5
2010-10-11 12:15:05	Engine.Bookmarks     DEBUG	Engine initialized
2010-10-11 12:15:05	Engine.Forms         DEBUG	Engine initialized
2010-10-11 12:15:05	Engine.History       DEBUG	Engine initialized
2010-10-11 12:15:05	Engine.Passwords     DEBUG	Engine initialized
2010-10-11 12:15:05	Engine.Prefs         DEBUG	Engine initialized
2010-10-11 12:15:05	Engine.Tabs          DEBUG	Engine initialized
2010-10-11 12:15:05	Engine.Tabs          DEBUG	Resetting tabs last sync time
2010-10-11 12:15:05	Service.Main         INFO	Mozilla/5.0 (Windows; U; Windows NT 6.1; ru; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 Glue/4.5
2010-10-11 12:15:05	Service.Util         DEBUG	Using a fake svc object for @labs.mozilla.com/Weave/Crypto;2
2010-10-11 12:15:05	Service.Main         DEBUG	Caching URLs under storage user base: https://phx-sync313.services.mozilla.com/1.0/tanhorn/
2010-10-11 12:15:11	Service.Main         INFO	Logging in user tanhorn
2010-10-11 12:15:12	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/info/collections
2010-10-11 12:15:12	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/keys/pubkey
2010-10-11 12:15:13	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/keys/privkey
2010-10-11 12:39:50	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/info/collections
2010-10-11 12:39:50	Service.Main         DEBUG	New clients detected, triggering a full sync
2010-10-11 12:39:50	Service.Main         DEBUG	Idle timer created for sync, will sync after 5 seconds of inactivity.
2010-10-11 12:40:02	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/info/collections
2010-10-11 12:40:02	Service.Main         DEBUG	Clearing cached crypto records
2010-10-11 12:40:02	Service.Main         DEBUG	Clearing cached keys records
2010-10-11 12:40:02	Service.Main         DEBUG	Clearing cached meta record.
2010-10-11 12:40:02	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/meta/global
2010-10-11 12:40:02	Service.Main         DEBUG	Weave Version: 1.5 Local Storage: 3 Remote Storage: 3
2010-10-11 12:40:02	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/keys/pubkey
2010-10-11 12:40:03	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/keys/privkey
2010-10-11 12:40:03	Net.Resource         DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/clients
2010-10-11 12:40:03	Engine.Clients       DEBUG	First sync, uploading all items
2010-10-11 12:40:03	Engine.Clients       INFO	1 outgoing items pre-reconciliation
2010-10-11 12:40:03	Collection           DEBUG	GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/clients?full=1
2010-10-11 12:40:03	Engine.Clients       INFO	Records: 1 applied, 0 reconciled, 0 left to fetch
2010-10-11 12:40:03	Engine.Clients       INFO	Uploading all of 1 records
2010-10-11 12:40:03	Collection           DEBUG	POST Length: 334

Comment 2

[Philipp von Weitershausen [:philikon]]

(In reply to comment #1)
> 2010-10-11 11:39:48    Engine.History       WARN    Sync failed
> 2010-10-11 11:39:48    Engine.History       DEBUG    Total (ms): sync 1069,
> syncStartup 1060
> 2010-10-11 11:39:48    Service.Main         DEBUG    Null id for anno! (invalid
> uri) No traceback available

You're hitting bug 597404. Looks like everything apart from history sync is working fine. If you can live without history sync for now, you can ignore the error. You could also try to clear your history, that usually makes the problem go away.