603569 - 500 Internal Server Error trying to access Fennec top crashers by top sites

Status: VERIFIED FIXED

(Socorro :: General, task)

Description

[Stephen Donner [:stephend] Not actively reading bugmail]

Could be a data thing, but http://crash-stats.stage.mozilla.com/topcrasher/bytopsite/Fennec/ is returning:

02:22:43.852: Network: GET http://crash-stats.stage.mozilla.com/topcrasher/bytopsite/Fennec/ [HTTP/1.1 500 Internal Server Error 97ms]

Comment 1

[Laura Thomson :laura]

stephend: no 500 for me, although the report doesn't show any data.  (There are only 5 Fennec crashes in the system though, so probably related.)

Comment 2

[Laura Thomson :laura]

By the way, the correct URL is 
http://crash-stats.stage.mozilla.com/topcrasher/bytopsite/Fennec/1.1

How did you get to the above URL?  The basic problem is that that one is broken.

Comment 3

[Stephen Donner [:stephend] Not actively reading bugmail]

(In reply to comment #2)
> By the way, the correct URL is 
> http://crash-stats.stage.mozilla.com/topcrasher/bytopsite/Fennec/1.1
> 
> How did you get to the above URL?  The basic problem is that that one is
> broken.

That's a good question; I don't know, sadly.  I'll see if there's a link to that somewhere from the UI.

Comment 4

[Stephen Donner [:stephend] Not actively reading bugmail]

Found it:

1. Load http://crash-stats.stage.mozilla.com/products/Fennec
2. From the "Report" pulldown, choose any of "Top Crashers by Domain," "...by URL," "...by Topsite".

Comment 5

[Ryan Snyder [:ryansnyder] [:rsnyder] [:rysny]]

This is being caused because a version has not been selected for Fennec.  When the user has not selected a version before visiting the top crashers page for a product, Socorro UI attempts to fetch the most recent major version, and will redirect the user to the top crashers for the most recent major version.  In the case of Fennec, there is no major version, only a milestone version, which is what is causing the orange page of fail.  I'll patch this up.

Comment 6

[Ryan Snyder [:ryansnyder] [:rsnyder] [:rysny]]

Committing fix.

==

Sending        webapp-php/application/controllers/topcrasher.php
Transmitting file data .
Committed revision 2602. (1.7)
Committed revision 2603. (trunk)

Comment 7

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified FIXED: with the "current versions" dropdown for Fennec preselected while choosing , the following URLs work:

http://crash-stats.stage.mozilla.com/topcrasher/bytopsite/Fennec/2.0a1
http://crash-stats.stage.mozilla.com/topcrasher/bydomain/Fennec/2.0a1
http://crash-stats.stage.mozilla.com/topcrasher/byurl/Fennec/2.0a1
http://crash-stats.stage.mozilla.com/topcrasher/byversion/Fennec/2.0a1