604623 - Crash when Video Playback Starts on Nasa's Video Archive [@ FlashPlayer-10.4-10.5@0x295ab3 ]

Status: RESOLVED WORKSFORME

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[Andrew]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10

When visiting and attempting to play video on the NASA Video Archive site, when the user clicks on the play button or allows the browser to auto play the video, the browser crashes every time. I am not sure if this is a flash issue/Firefox issue or a combination. Firefox Crashes when Video Playback Starts on NASA's Video Archive

Reproducible: Always

Steps to Reproduce:
1.Go Firefox Crashes when Video Playback Starts on Nasa's Video Archive
2. Browse for the STS-133 launch video.
3. Attempt to start video playback.
Actual Results:  
Triggers the Mozilla Crash Agent.

Expected Results:  
Video Plays

Comment 1

[Matthias Versen [:Matti]]

Please post a crash ID from about:crashes. I assume that the crash reporter catches the crash.
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Comment 2

[Andrew]

The UUID is 1b4ada6a-9b82-49ba-bcdf-658cb2101015.

Comment 3

[Andrew]

Another one for reference is 8ff51c7a-230a-4c4f-bf0b-224332101012.

Comment 4

[Andrew]

I haven't tried this on a Windows machine. Should I try it on a Windows box and report any crashes?

Comment 5

[timeless]

Mozilla Crash Reports
Product:    Report: Advanced Search
Firefox 3.6.10 Crash Report [@ FlashPlayer-10.4-10.5@0x295ab3 ]
Search Mozilla Support for Help
ID: 8ff51c7a-230a-4c4f-bf0b-224332101012
Signature: FlashPlayer-10.4-10.5@0x295ab3
Details
Modules
Raw Dump
Extensions
Comments
Correlations
Signature	FlashPlayer-10.4-10.5@0x295ab3
UUID	8ff51c7a-230a-4c4f-bf0b-224332101012
Time	2010-10-12 14:02:24.907093
Uptime	28
Last Crash	31 seconds before submission
Install Age	2270164 seconds (3.8 weeks) since version was first installed.
Product	Firefox
Version	3.6.10
Build ID	20100914120618
Branch	1.9.2
OS	Mac OS X
OS Version	10.5.8 9L30
CPU	x86
CPU Info	GenuineIntel family 6 model 23 stepping 6
Crash Reason	EXC_BAD_ACCESS / KERN_INVALID_ADDRESS
Crash Address	0x33da5b71
User Comments	
Processor Notes	
EMCheckCompatibility	False
Crashing Thread

Frame	Module	Signature [Expand]	Source
0	FlashPlayer-10.4-10.5	FlashPlayer-10.4-10.5@0x295ab3	
1	FlashPlayer-10.4-10.5	FlashPlayer-10.4-10.5@0x34716b	
2	FlashPlayer-10.4-10.5	FlashPlayer-10.4-10.5@0x34b810	
3	FlashPlayer-10.4-10.5	FlashPlayer-10.4-10.5@0x4971a5	
4	HIToolbox	DispatchEventToHandlers	
5	HIToolbox	SendEventToEventTargetInternal	
6	HIToolbox	SendEventToEventTargetWithOptions	
7	HIToolbox	ToolboxEventDispatcherHandler	
8	HIToolbox	DispatchEventToHandlers	
9	HIToolbox	SendEventToEventTargetInternal	
10	HIToolbox	SendEventToEventTarget	
11	AppKit	_DPSNextEvent	
12	AppKit	-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]	
13	AppKit	-[NSApplication run]	
14	XUL	nsAppShell::Run	widget/src/cocoa/nsAppShell.mm:778
15	XUL	nsAppStartup::Run	toolkit/components/startup/src/nsAppStartup.cpp:183
16	XUL	XRE_main	toolkit/xre/nsAppRunner.cpp:3483
17	firefox-bin	main	browser/app/nsBrowserApp.cpp:158
18	firefox-bin	firefox-bin@0x1541	
19	firefox-bin	firefox-bin@0x1468

Comment 6

[Paul Betlem]

I reproduced the issue once under Firefox 3.6.8 (Win 7) running FP 10.1.85.3 on the first attempt. Subsequent attempts worked fine. I couldn't repro under Chrome or IE 8. It may reproduce more reliably on the Mac. We'll take a look.

Comment 7

[Marcia Knous [:marcia]]

Reproduces quite easily on the Mac using Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 and Flash Version: 10.2.161.22.

Comment 8

[smadayag]

We have entered an internal bug (#bug=2741311) to track the problem.  Setting to assigned...

Comment 9

[smadayag]

this example is another issue that should be resolved indirectly from a fix that landed in the Spicy Hot-Fix, 10,2,152,33.  i scanned the logs and could not find one with the current player.

marking worksforme and will monitor the trend data for this signature.

Comment 10

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.