604624 - Mozilla Firefox icon gets changed incase install the printer from browser

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Hitesh]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.19) Gecko/2010031422 Firefox/3.0.19
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.19) Gecko/2010031422 Firefox/3.0.19

Mozilla Firefox icon gets changed to 'Printer icon' incase install the printer from browser

Reproducible: Always

Steps to Reproduce:
1.Open Mozilla Firefox
2.Goto any website
3.Click on Print from that page
4.Install the required Printer verify that printer get install properly
5.Now verify that Printer icon is seen on the top of Menu bar
Actual Results:  
Printer icon is seen on the top of Menu bar

Expected Results:  
Mozilla Firefox icon should be display

Comment 1

[Bob Clary [:bc] (inactive)]

There is not enough information to diagnose this issue. Which web sites? Why did you need to install a printer? Did you not have one installed already? What brand of Printer do you have and what Printer software did you need to install?

This is not security sensitive.

Comment 2

[Hitesh]

Attachment: Please refer attached snapshot.

Comment 3

[Hitesh]

Pls refer attached snapshot for more details.

Comment 4

[Bob Clary [:bc] (inactive)]

You didn't answer any of my questions.

Comment 5

[Hitesh]

Goto any website. e.g- www.icicibank.com >Login in the application >click on Print for the statement> make sure that Printer is not set on your System >
Now browser show notification for set printer> Set the printer> Verify that it change the MF logo

Comment 6

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 4.0.1 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 7

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Also, ensure you have the most up to date graphics drivers, operating system updates, and plugin versions (flash, java, etc). If you continue to see this issue with the newest Firefox and a new profile, then please comment on this bug.