604854 - Hotmail: "delete, move to, mark as" not working on selected items

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[ftbond]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Action links - New, Delete, Junk, Sweep, Mark as, Move to - do not execute their actions on selected emails.






This same result occurs when using any of the "actions" in the list of actions (New, Delete, Junk, Sweep, etc...)



 


Reproducible: Always

Steps to Reproduce:
1. open hotmail with username and password
2. click on selection box next to an email
3. click "Move to" (which appears along with New, Delete, Junk, Sweep, etc) above list of emails) to produce a pulldown list
4. choose "Junk" in pulldown list
Actual Results:  

The actual result is that nothing happens.

This actual result is consistant with all the "action links" (New, Delete, Junk, Sweep, etc...)

Expected Results:  
Upon clicking on "Junk" (as in step 4 above) the selected email should be moved to the Junk mail folder.


When moving the mouse over any one of the "action links", the word "Javascript:;" appears in the lower left hand corner of the browser frame.

This problem just began on about Wednesday, Oct 13, 2002.  Before that date, Hotmail was working quite well on my Firefox browser.  

No changes have been made to my machine.  My guess would be that (perhaps?) Microsoft changed something in the hotmail javascript code, perhaps using some code that runs fine on Internet Exploder, but is not supported by Firefox?

Comment 1

[j.j.]

Please test with latest Firefox (3.6.10)

Comment 2

[Wayne Mery (:wsmwk)]

(In reply to comment #1)
> Please test with latest Firefox (3.6.10)

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.