Closed Bug 605523 Opened 15 years ago Closed 15 years ago

Ordering Mitchell 11in. MB Air, transfer data from old to new machine

Categories

(Infrastructure & Operations Graveyard :: Servicedesk, task)

Product:
Infrastructure & Operations Graveyard
Component:
Servicedesk
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: stella, Assigned: jlaz)

Details

(Whiteboard: [machined tagged, needs data from current machine migrated to new Air])

Mitchell recently got a new laptop. It looks like the migration of data was incomplete. Her personal data for Firefox, Thunderbird, and Skype are missing, and there are some folders on the desktop that she isn't sure what to do with. She leaves for the Middle East on Thursday, so as soon as someone has a moment it would be appreciated.
I'm getting all of this migrated over now. Should be done tomorrow.
Status: NEW → ASSIGNED
To get this documented, the migration for Mitchell failed because her machine is on 10.5 and the image we use is 10.6. Her laptop hasn't worked with Time Machine or some time, so that wasn't an option. I ended up getting her documents transferred over to a temp machine manually, as well as her Firefox, Thunderbird, and Skype profiles. When she gets back in early November, we need to get her data consolidated and moved over to one of the new MacBook Airs.
Assignee: sean → jlazaro
Whiteboard: [waiting for her arrival, prepp new macbook air]
Summary: Mitchell's new laptop was only partly migrated → Ordering Mitchell 11in. MB Air, transfer data from old to new machine
Whiteboard: [waiting for her arrival, prepp new macbook air] → [order air through Rich, delayed ETA due to Apple production]
Shipping from China today via UPS #1ZEV8502DG40896901 Expected ETA is 3-4 days Serial # C02DR1L6DJ5H
Whiteboard: [order air through Rich, delayed ETA due to Apple production] → [machine received, needs tag/data]
Whiteboard: [machine received, needs tag/data] → [machine received, needs tag/data, will return 12/13]
$2,158.95
Whiteboard: [machine received, needs tag/data, will return 12/13] → [machined tagged, needs data from current machine migrated to new Air]
All is migrated, asset tag 04380 has been deployed
Status: ASSIGNED → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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