Closed Bug 606036 Opened 15 years ago Closed 15 years ago

Server error from /new on non en-US portal

Categories

(support.mozilla.org :: Knowledge Base Software, task)

task
Not set
normal

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 605617

People

(Reporter: rbillings, Assigned: paulc)

Details

If a user tries to create an article created in any portal outside of the US- a server error is generated. 1) https://master.support.mozilla.com/k/fr/kb/new 2) add article data > submit error: File "/usr/lib/python2.6/site-packages/jinja2/filters.py", line 374, in do_truncate if len(s) <= length: TypeError: object of type 'long' has no len() <WSGIRequest GET:<QueryDict: {}>, POST:<QueryDict: {}>, COOKIES:{'SSID': 'AwBcFykAAAgA81WJTFR_CAEMuf1LBAAAAAAAAAAAAAAAAAAPwo9MAAAM_v__AAAAAAA5AAAABAAAAA', 'SSID_SUMO': 'AwA5FCkIAAAAwEVsTDmwAQFQ8epLIgBq4pdMIpB9TJZwv0xh0r1MBwAyAAAAwgAAAAMzAAAA6attTA', 'SSRT': 'U8OPTAE', 'SUMOloggedin': 'true', 'SUMOv1': 'dininijas4aisqrkaadj72bdj5', 'WT_FPC': 'id=63.245.220.240-43194256.30077239:lv=1287614725249:ss=1287611227843', '__utma': '92405663.269547314.1281999193.1281999193.1282259185.2', '__utmz': '92405663.1281999193.1.1.utmccn=(direct)|utmcsr=(direct)|utmcmd=(none)', 'csrftoken': '5ab5f120e6d288110e67f092c6b61904', 's_vi': '', 'sessionid': 'd8bd186018079df6a0c0a44542bfea0b', 'wtspl': '720071'}, META:{'CSRF_COOKIE': '5ab5f120e6d288110e67f092c6b61904', 'DOCUMENT_ROOT': '/data/www/master.support.mozilla.com/webroot', 'GATEWAY_INTERFACE': 'CGI/1.1', 'HTTPS': 'on', 'HTTP_ACCEPT': 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8', 'HTTP_ACCEPT_CHARSET': 'ISO-8859-1,utf-8;q=0.7,*;q=0.7', 'HTTP_ACCEPT_ENCODING': 'gzip,deflate', 'HTTP_ACCEPT_LANGUAGE': 'en-US,en;q=0.8,fr-FR;q=0.7,fr;q=0.5,en-us;q=0.3,en;q=0.2', 'HTTP_CONNECTION': 'keep-alive', 'HTTP_COOKIE': 'WT_FPC=id=63.245.220.240-43194256.30077239:lv=1287614725249:ss=1287611227843; s_vi=[CS]v1|25F4D05185010C40-6000010E800008C5[CE]; SSID_SUMO=AwA5FCkIAAAAwEVsTDmwAQFQ8epLIgBq4pdMIpB9TJZwv0xh0r1MBwAyAAAAwgAAAAMzAAAA6attTA; SSID=AwBcFykAAAgA81WJTFR_CAEMuf1LBAAAAAAAAAAAAAAAAAAPwo9MAAAM_v__AAAAAAA5AAAABAAAAA; __utma=92405663.269547314.1281999193.1281999193.1282259185.2; __utmz=92405663.1281999193.1.1.utmccn=(direct)|utmcsr=(direct)|utmcmd=(none); SSRT=YdK9TAA; SSRT=U8OPTAE; csrftoken=5ab5f120e6d288110e67f092c6b61904; wtspl=720071; SUMOv1=dininijas4aisqrkaadj72bdj5; SUMOloggedin=true; sessionid=d8bd186018079df6a0c0a44542bfea0b', 'HTTP_HOST': 'master.support.mozilla.com', 'HTTP_KEEP_ALIVE': '115', 'HTTP_REFERER': 'https://master.support.mozilla.com/fr/kb/Guide%20de%20style', 'HTTP_SSLCLIENTCERTSTATUS': 'NoClientCert', 'HTTP_SSLCLIENTCIPHER': 'SSL_RSA_WITH_RC4_128_SHA, version=TLSv1, bits=128', 'HTTP_SSLSESSIONID': 'BBF172BAF557B9254A9B57CFBAB59D543D59E50BA6239A1503D311D675141E21', 'HTTP_USER_AGENT': 'Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10', 'HTTP_X_CLUSTER_CLIENT_IP': '63.245.220.240', 'HTTP_X_FORWARDED_FOR': '63.245.220.240', 'PATH_INFO': u'/en-US/kb/Style Guide/edit', 'PATH_TRANSLATED': 'redirect:/k/en-US/kb/Style Guide/edit/kb/Style Guide/edit', 'QUERY_STRING': '', 'REDIRECT_HTTPS': 'on', 'REDIRECT_SCRIPT_URI': 'https://master.support.mozilla.com/en-US/kb/Style Guide/edit', 'REDIRECT_SCRIPT_URL': '/en-US/kb/Style Guide/edit', 'REDIRECT_STATUS': '200', 'REDIRECT_URL': '/en-US/kb/Style Guide/edit', 'REMOTE_ADDR': '10.2.10.101', 'REMOTE_PORT': '41360', 'REQUEST_METHOD': 'GET', 'REQUEST_URI': '/en-US/kb/Style%20Guide/edit', 'SCRIPT_FILENAME': '/data/www/master.support.mozilla.com/kitsune/wsgi/kitsune.wsgi', 'SCRIPT_NAME': u'', 'SCRIPT_URI': 'https://master.support.mozilla.com/en-US/kb/Style Guide/edit', 'SCRIPT_URL': '/en-US/kb/Style Guide/edit', 'SERVER_ADDR': '10.2.74.53', 'SERVER_ADMIN': 'root@localhost', 'SERVER_NAME': 'master.support.mozilla.com', 'SERVER_PORT': '443', 'SERVER_PROTOCOL': 'HTTP/1.1', 'SERVER_SIGNATURE': '<address>Apache/2.2.3 (Red Hat) Server at master.support.mozilla.com Port 443</address>\n', 'SERVER_SOFTWARE': 'Apache/2.2.3 (Red Hat)', 'mod_wsgi.application_group': 'master.support.mozilla.com|/k', 'mod_wsgi.callable_object': 'application', 'mod_wsgi.handler_script': '', 'mod_wsgi.input_chunked': '0', 'mod_wsgi.listener_host': '', 'mod_wsgi.listener_port': '81', 'mod_wsgi.process_group': 'kitsune-ssl', 'mod_wsgi.request_handler': 'wsgi-script', 'mod_wsgi.script_reloading': '1', 'mod_wsgi.version': (3, 2), 'platform.name': 'dm-app-sumo01.mozilla.org', 'wsgi.errors': <mod_wsgi.Log object at 0x2ad8c002cb30>, 'wsgi.file_wrapper': <built-in method file_wrapper of mod_wsgi.Adapter object at 0x2ad8be7bb198>, 'wsgi.input': <mod_wsgi.Input object at 0x2ad8bff27530>, 'wsgi.loaded': datetime.datetime(2010, 10, 20, 16, 47, 58, 142142), 'wsgi.multiprocess': True, 'wsgi.multithread': False, 'wsgi.run_once': False, 'wsgi.url_scheme': 'https', 'wsgi.version': (1, 1)}>
Fixing this as part of bug 586478.
Assignee: nobody → paulc
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
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