606852 - Improper Printing from Pop Up Window

Status: UNCONFIRMED

(Core :: Printing: Output, defect)

Description

[Jack Smith]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b6) Gecko/20100101 Firefox/4.0b6
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b6) Gecko/20100101 Firefox/4.0b6

Web site produces a pop up window with mailing address information. Printing the window from FF yields small boxes with hex values. Internet Explorer 8 works correctly.

Reproducible: Always

Steps to Reproduce:
1.Go to http://www.qrz.com/ to look up information on amateur radio station
2. Enter a callsign in the search box. For example N4ZR and execute search
3. Information returns on the licensee.
4. If you have logged into the site (free site but have to register) and if you click on the callsign in large blue letters, a second window will open with the licensees name and address, formatted to be printed as a mailing label for an envelope.
5. The mailing label appears correct. 
6. Select PRINT and instead of the text displayed, the printer outputs square boxes with hex code inside each box. 
7. There is no problem printing with Internet Explorer 8.
8. I assume this is some sort of Unicode incompatibility.
Actual Results:  
For example |00|
            |50| 
instead of P for a letter.

Expected Results:  
Print label correctly

Comment 1

[Eric]

This happened to me today. I had to resort to using evil, evil IE to print a shipping label for USPS via PayPal.

Comment 2

[Tyler Downer [He/Him]]

Do you still see this using Firefox 4 final?

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 4.0.1 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles