607649 - SMTP::TLS is not shown in mail_delivery_method after successfully installing SMTP::TLS cpan module

Status: RESOLVED INVALID

(Bugzilla :: Administration, task)

Description

[Arun K Varghese]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.7 (KHTML, like Gecko) Chrome/7.0.517.41 Safari/534.7
Build Identifier: Bugzilla 3.6.2

For using smtp.gmail.com as the smtp server for Bugzilla alerts, I need to use SMTP with TLS.

The corresponding perl module Email::Send::SMTP::TLS was downloaded and installed using cpan. But SMTP::TLS was not showing up in mail_delivery_method combo box.

I tested on Windows Server 2003, Windows 7 (64-bit) and Windows Vista. SMTP::TLS was shown in mail_delivery_method when I tried in Windows Server 2003 and Windows 7 (64-bit).

But SMTP::TLS did not appear under mail_delivery_method in the Windows Vista installation even after successful installation of SMTP::TLS module.

Reproducible: Always

Steps to Reproduce:
1. Install Bugzilla 3.6.2 
2. Install Email::Send::SMTP::TLS module using cpan
3. SMTP::TLS does not appear under mail_delivery_method combo box.
Actual Results:  
In Windows Server 2003 and Windows 7 (64-bit), SMTP::TLS appears under mail_delivery_method combo box.

In Windows Vista, SMTP::TLS does not appear under mail_delivery_method combo box.

Expected Results:  
In Windows Vista also, SMTP::TLS must appear under mail_delivery_method combo box if the SMTP::TLS perl module is successfully installed.

Comment 1

[Frédéric Buclin]

Based on what you say, this is an installation problem of the Perl module in Windows Vista. Bugzilla has nothing to do with what appears in the mail_delivery_method drop down menu. The data comes from Email::Send directly.