608254 - Mail & newsgroup account settings menu item doesn't allow editing of account settings

Status: RESOLVED INVALID

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[Tony Green]

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-GB; rv:1.9.2.11) Gecko/20101028 Mandriva Linux/1.9.2.11-0.2mdv2010.1 (2010.1) Firefox/3.6.11
Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.13) Gecko/20100622 SeaMonkey/2.0.8

I've just installed Seamonkey to see if it provides a better email client than Thunderbird.
After setting up the first email account, I need to edit that account so that messages are left on the server until I've decided whether or not to migrate completely.
So I take the menu option "Mail & newsgroup account settings", which opens up a panel not dissimilar to Thunderbird's equivalent (see first screenshot).
Logically (unless I'm getting it wrong somewhere) clicking on the account name here should allow me to edit the account settings. But instead, what happens is that I'm presented with a smaller version of the main mail window (see second screenshot). No option to actually edit the account appears to be available.

I've tried right-clicking on the account name, which doesn't help either.

It may be that I'm doing this wrong, but if I am, then the real way to do it's well-hidden...

For info (in case it's significant) this has been installed from distribution RPMs on a 64-bit Mandriva Linux installation (I can't install the newest release from the Seamonkey site, as it won't run on my 64-bit system [though I DID try])

Reproducible: Always

Comment 1

[Tony Green]

Attachment: First screenshot of account settings window

Comment 2

[Tony Green]

Attachment: Second screenshot showing what I ACTUALLY see, which seems wrong

Comment 3

[rsx11m]

This is weird. You should be able to install the SeaMonkey version from the official website http://www.seamonkey-project.org/ if you get the necessary 32-bit variants of the system libraries (you can make an "ldd seamonkey-bin" from the command line to see which libraries it is missing.

Do you see anything in the Error Console? It is in Tools > Web Developments, open it and click Clear, then try to access the Account Settings and see if it shows any messages from that action.

I assume that you don't have any extensions installed as you stated you only wanted to try it, but those may cause such user-interface issues as well.

Comment 4

[Tony Green]

No extensions as you surmised.

In the error console:

As soon as I start up "seamonkey -mail"
"Error: this.mPanelContainer is null
Source File: chrome://navigator/content/tabbrowser.xml
Line: 2294"

Opening Mail & newsgroup account settings:
"Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: chrome://messenger/content/AccountManager.js :: at_build :: line 1201"  data: no]"

No further messages when I click on the account.

Tried your suggestion about libraries and installing libdbus-glib-1.so.2 (the first one it complained about) allowed the newest release to run (albeit complaining about canberra-gtk-module, which I'll worry about later).

And I can confirm that with the latest release the options are correct. Which suggests that possibly there's a problem with the way Mandriva's packaged it up; I may have to raise a bug with them.

Thanks for your help.

Comment 5

[rsx11m]

Yes, if the official release works on your machine it looks more like an issue with the Mandriva package. I'm resolving this bug as invalid given that it appears to be a 3rd-part problem, feel free to reopen if further information comes in that would suggest a bug in the regular SeaMonkey or Gecko code.

If you file a bug with Mandriva, you can link to it from the "See also" field for reference.