608834 - Can't open file to send mail or reply to mail, click on reply or compose no achtion

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[skeptiker]

User-Agent:       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b6) Gecko/20100101 Firefox/4.0b6
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b6) Gecko/20100101 Firefox/4.0b6

Open apple mobile mail http://www.me.com/. Opens inbox.  Click on msg in inbox, then click on "reply" icon, no action.  Did delete all cache and cookies as advised by apple support in "chat" session.  Fault no longer occurs on Safari after steps suggested in chat session.  Can now send mail, reply to mail on Safari but not on Mozilla Firefox.  Key seemed to be in cache, cookies.  Safari fixed, Firefox still non-op.  No such problem on Firefox when using yahoo mail.

Reproducible: Always

Steps to Reproduce:
1. Open apple mobile mail http://www.me.com/. Opens inbox.
2. Click on msg in inbox,
3. Click on "reply" icon, push "reply".
Actual Results:  
The mail server opens a new window with a little wheel turning and turning forever without ceasing.

Expected Results:  
Mail server opens window, with letter format ready to fill in email msg, address, subject line, cc, etc.

Works as expected on Safari after system instructions from Apple support followed to re-register mobile me mail account, etc, etc.

Comment 1

[Tim (fmdeveloper)]

Are you still experiencing this issue with beta 7?

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

Comment 2

[skeptiker]

No longer any trouble with mac mail

Comment 3

[Tim (fmdeveloper)]

Glad to hear!