Unable to use new INSERT bar in Windows hotmail




8 years ago
7 years ago


(Reporter: mdoher12, Unassigned)


Firefox Tracking Flags

(Not tracked)





8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20101026 Firefox/3.5.7 NET_mmhpset ( .NET CLR 3.5.30729; .NET4.0C)
Build Identifier: 3.6.12

I was sending an email and tried to attach multiple things and the insert bar would not allow me to click on any of its components in order to attach files. I opened up internet explorer 8, did the same thing, and it worked.

Reproducible: Always

Steps to Reproduce:
1. Log into any Hotmail account while on a mozilla browser
2. Create a new email 
3. attempt to use any of the options on the INSERT bar. None of them are can be clicked on.
Actual Results:  
I was unable to attach files or emoticons onto the email i was sending.

Expected Results:  
The software should have allowed me to click on any of these components and attach files or emoticons.

This is not a problem in Internet Explorer. No attaching of any documents through hotmail is currently possible on mozilla, most likely due to hotmail's new unified "INSERT" bar.

Comment 1

7 years ago
Reporter -> Are you still experiencing this issue with the latest version of Firefox 6? Have you tried safe mode or a new profile?

Comment 2

7 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> https://support.mozilla.com/en-US/kb/ask
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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