609547 - sync not working in recently nightlies: javascript failures

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[AM]

User-Agent:       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101103 Firefox/4.0b8pre
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101103 Firefox/4.0b8pre

Sync gives message:

(NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: resource://services-sync/util.js :: anonymous :: line 365"  data: no]

Reproducible: Always

Steps to Reproduce:
1. Launch Firefox
2. Select Sync from tools
3. See message "snc encountered an error while syncing: unknown error" on bottom of page
4. Read about:sync-log for details
Actual Results:  
2010-11-04 06:23:12	Service.Main         INFO	Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101103 Firefox/4.0b8pre
2010-11-04 06:23:12	Service.Main         DEBUG	Crypto check failed: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: resource://services-sync/util.js :: anonymous :: line 365"  data: no]
2010-11-04 06:23:12	Service.Main         INFO	Could not load the Weave crypto component. Disabling Weave, since it will not work correctly.
2010-11-04 06:23:12	Service.Main         INFO	Weave Sync disabled
2010-11-04 06:23:12	Service.Main         DEBUG	Caching URLs under storage user base: https://phx-sync185.services.mozilla.com/1.0/augustm/
2010-11-04 06:23:12	Service.Main         INFO	Logging in user augustm
2010-11-04 06:23:13	Net.Resource         DEBUG	GET success 200 https://phx-sync185.services.mozilla.com/1.0/augustm/info/collections
2010-11-04 06:23:14	Net.Resource         DEBUG	GET success 200 https://phx-sync185.services.mozilla.com/1.0/augustm/storage/keys/pubkey


Expected Results:  
Sync without error

Comment 1

[Matthias Versen [:Matti]]

Does it work in the Firefox safemode http://support.mozilla.com/en-US/kb/Safe+Mode ? 
That should disable the JS JIT.

Comment 2

[AM]

When I do this and select

Tools-> sync now
then 
about:sync-log

there is no information that appears for the new session.
I only see the sync information for the normal launches which
is still in the log.

macbook air (2008) if that changes anything ( I am not
sure if it runs in 32bit or 64 bit mode)

If I go back to 3.6.12 I can get the machine to sync

Comment 3

[Mike Connor [:mconnor]]

Pretty sure this was a temporary state, and it's long since fixed, so marking WORKSFORME.  If someone can repro on current trunk, please reopen or, even better, file a new bug.