I cannot print from Firefox

RESOLVED INCOMPLETE

Status

()

Core
Printing: Output
--
major
RESOLVED INCOMPLETE
8 years ago
6 years ago

People

(Reporter: Scott, Unassigned)

Tracking

1.9.2 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12

When trying to print I get the floowing error message 'an unknown error occured during printing' and nothing will print. Other applications print to my printer fine.

Reproducible: Always

Steps to Reproduce:
1.Click File
2.Click Print
3.Click OK
Actual Results:  
Error message appears 'an unknown error occured during printing' and nothing prints

Expected Results:  
Page should print to my printer

about:buildconfig

Source

Built from http://hg.mozilla.org/releases/mozilla-1.9.2/rev/8fe44c79dfd1
Build platform
target
i686-pc-mingw32

Build tools
Compiler 	Version 	Compiler flags
cl 	14.00.50727.762 	-TC -nologo -W3 -Gy -Fdgenerated.pdb -DNDEBUG -DTRIMMED -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1
cl 	14.00.50727.762 	-GR- -TP -nologo -Zc:wchar_t- -W3 -Gy -Fdgenerated.pdb -DNDEBUG -DTRIMMED -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-jemalloc --enable-official-branding --enable-tests
Component: General → Printing: Output
Product: Firefox → Core
QA Contact: general → printing
Version: unspecified → 1.9.2 Branch
Since it looks like doing using a custom build, I tend to suspect something about your custom build configuration is involved here. (though I don't really know what)

To test that theory, can you try an official builds from http://getfirefox.com/ ?

Alternately -- maybe easier because you can just grab a .zip file -- could you try a nightly Firefox 3.6 build from http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-1.9.2/ ?
no response
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.