Status

()

Toolkit
Application Update
--
major
RESOLVED INCOMPLETE
7 years ago
7 years ago

People

(Reporter: NO, Unassigned)

Tracking

1.9.2 Branch
x86
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2010-12-29], URL)

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10

When I try to update the new window says that I do not have the privileges even though I'm an administrator and the only user on my mac. I also tried to change the privileges for Firefox but had now help.

Reproducible: Always

Steps to Reproduce:
1.Go to "Help-Check For Update" and click on Check For Update.
2.Now you have the window.

Actual Results:  
Would not update.

Expected Results:  
The software should of updated
Please read https://support.mozilla.com/en-US/questions/729020#answer-104335

Comment 2

7 years ago
Did checking the permissions help with the problem?
Component: General → Application Update
Product: Firefox → Toolkit
QA Contact: general → application.update
Whiteboard: [closeme 2010-12-29]
Closing since now after whiteboard closeme date and no reply to last comment.

Please reopen/comment with further info, if you still see this issue with Firefox 3.6.13 or later in safe mode:
http://support.mozilla.com/kb/Safe+Mode

If you wish, you can also try to reproduce in Firefox 4 Beta 8 or later:
http://www.mozilla.com/en-US/firefox/all-beta.html
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
Version: unspecified → 1.9.2 Branch
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