610504 - Unable to invoke the editor on staging server

Status: VERIFIED FIXED

(developer.mozilla.org Graveyard :: General, defect)

Description

[Craig Cook (:craigcook)]

When attempting to edit any page on the staged wiki, the WISYWIG editor fails to load completely, throwing the JavaScript error 'Toolbar set "MDC" doesn't exist.' This refers to a custom editor toolbar that should be configured in LocalSettings.php and possibly also in some FCKEditor configuration files.

Comment 1

[Jay Patel [:jay]]

assigning to oremj to have a look around for any FCKEditor config files we might need to compare.

oremj said the localsettings.php files on both stage9 and prod looked "about" the same... see http://oremj.pastebin.mozilla.org/843363

but it will be good to do a thorough review of that diff.  sheppy?

Comment 2

[Jeremy Orem [:oremj]]

Sheppy, let me know if anything in the config is messed up.

Comment 3

[Craig Cook (:craigcook)]

Looking at production, the MDC toolbar is set up in https://developer.mozilla.org/editor/fckeditor/editor/fckconfig.php

That PHP file just compiles a few separate JavaScript files, one of which seems to be a dynamic file I can't load directly so it may not even exist as a tangible file but is generated server-side. If it's generated server-side, I'm not sure how that file is populated with code.

And looking at the same config file on stage9 (https://developer-stage9.mozilla.org/editor/fckeditor/editor/fckconfig.php) note the comment at the top:

/* ETagCache Error: Missing file: cache-default.9.12.3-b6e0d5d41d74cfbff161e14a075d3267 */

And that's where the MDC toolbar should be defined. I don't fully grok the inner workings of Mindtouch so I'm not sure how helpful this is.

Comment 4

[Eric Shepherd [:sheppy]]

Well, looking at the Editor configuration in the Control Panel, the MDC toolbar set is in fact defined correctly. So there's something going on on the server that I don't understand.

Comment 5

[Craig Cook (:craigcook)]

As with the custom CSS, I'm thinking this is also caused by an unwritable folder, presumably /editor/fckeditor/editor/. Making that folder server-writable might fix it. 

It doesn't look like all the other files inside need to be writable, Deki just needs permission to create cache files inside the folder.

Comment 6

[Jay Patel [:jay]]

oremj:  did you make that dir writeable already?  I was able to get an editor window open without any errors just now on stage9.

Comment 7

[Eric Shepherd [:sheppy]]

I can confirm that the editor is working now, not only to open, but to perform edits and save them. Also did some tag editing. Works.

Comment 8

[Jay Patel [:jay]]

r.fixed on stage9, our official fully integrated staging server.

Comment 9

[raymond [:retornam] (inactive)]

verified fixed on https://developer-stage9.mozilla.org/En
and http://developer.mozilla.org/En